Reviews for Yenny Cocq
Simon Cottrall, Spain
26 Mar 2021
Amazing sculpture, very very happy!
Response from Yenny Cocq
11 May 2021
Thank you so much! I am glad you like it.
Beth Cobner Matthews, United Kingdom
4 Feb 2021
I was so impressed with the service provided by Yenny. This was the first time I had bought a piece of art and Yenny made the whole process so easy. Communication was quickly replied to and any queries I had dealt with immediately. The final product was stunning and will be a much loved treasure in my family. Thank you Yenny!
Martin Janssen, United States
31 Jan 2021
Very nice work!
Elizabeth Middleton, United Kingdom
11 Jan 2021
Love my ornament. It is great.
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Christopher Padfield, United Kingdom
5 Jan 2021
We are so happy with the Sculpture, it looks even better in person than in photos; and now takes pride place in my wife's office. Jenny was really easy to work with on an alteration (we added a cat!), shipping was fast and everything wrapped and presented really well. Thank you!
Mihai Croitoru, United States
2 Jan 2021
Beautiful, tasteful work, Seller carefully requested my input on details. Shipped on time and arrived in perfect condition.
Emma Payne, United Kingdom
6 Dec 2020
Absolutely stunned by this piece. Such a beautiful sculpture that represents my family. Yenny made our wishes come true with this one. It’s so perfect in every way. Thank you 😊
Response from Yenny Cocq
6 Dec 2020
It was a pleasure to make it for you! One of my nicest families ever!
Mary Proestos, United Kingdom
16 Sep 2020
We absolutely love our sculpture and are very pleased with the final commission. I did find communication difficult at times and feel it would be better if an online call could be arranged. The delivery process threw up an unexpected customs charge, it would have been good to know this in advance as I had to make several calls to UPS in order to sort this out.
Response from Yenny Cocq
16 Sep 2020
It’s really difficult to work on custom orders as artfinder does not share contact information. I would have preferred to be in direct contact as well. Regarding UPS - it has been challenging during the times of Covid to arrange for timely shipping. Maybe DHL would have been better — it’s a guessing game. Moreover, I would advise to research international purchases and the resulting duties and customs charges and regulations of your country before committing. It agreed upon that all duties and customs are paid that can be added to the cost of shipping. It is however not easy to know what that amount might be. I love to work on commissions, as this is what I do. Artfinder does not make it easy, but they have taken the role of the galleries and I am grateful for their efforts. I feel that I have done all that I possibly could to make this perfect. I am an artist and not a corporation. Therefore I feel saddened to receive not do favorable reviews. It discourages me to work on international commissions in the future.
Paul Munday, United Kingdom
31 Aug 2020
Absolutely stunning sculpture. Really beautiful. Yenny is so helpful and made the whole process so easy. Even went the extra mile of polishing the sculpture again. Will be back for more
Jenni Davis, United Kingdom
30 Jul 2020
Delivery service. ie UPS was very poor indeed. It is almost impossible to contact them in any way at all. Wben the art work did finally arrive. the seller had packaged it extremely well.
Response from Yenny Cocq
30 Jul 2020
So sorry about all the issues with UPS. The corona pandemic has turned the shipping experience into a nightmare. Let’s hope we get to the other side of it soon. Yenny
