Reviews for Yenny Cocq
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Christopher Padfield, United Kingdom
5 Jan 2021
We are so happy with the Sculpture, it looks even better in person than in photos; and now takes pride place in my wife's office. Jenny was really easy to work with on an alteration (we added a cat!), shipping was fast and everything wrapped and presented really well. Thank you!
Mihai Croitoru, United States
2 Jan 2021
Beautiful, tasteful work, Seller carefully requested my input on details. Shipped on time and arrived in perfect condition.
Emma Payne, United Kingdom
6 Dec 2020
Absolutely stunned by this piece. Such a beautiful sculpture that represents my family. Yenny made our wishes come true with this one. It’s so perfect in every way. Thank you 😊
Response from Yenny Cocq
6 Dec 2020
It was a pleasure to make it for you! One of my nicest families ever!
Mary Proestos, United Kingdom
16 Sep 2020
We absolutely love our sculpture and are very pleased with the final commission. I did find communication difficult at times and feel it would be better if an online call could be arranged. The delivery process threw up an unexpected customs charge, it would have been good to know this in advance as I had to make several calls to UPS in order to sort this out.
Response from Yenny Cocq
16 Sep 2020
It’s really difficult to work on custom orders as artfinder does not share contact information. I would have preferred to be in direct contact as well. Regarding UPS - it has been challenging during the times of Covid to arrange for timely shipping. Maybe DHL would have been better — it’s a guessing game. Moreover, I would advise to research international purchases and the resulting duties and customs charges and regulations of your country before committing. It agreed upon that all duties and customs are paid that can be added to the cost of shipping. It is however not easy to know what that amount might be. I love to work on commissions, as this is what I do. Artfinder does not make it easy, but they have taken the role of the galleries and I am grateful for their efforts. I feel that I have done all that I possibly could to make this perfect. I am an artist and not a corporation. Therefore I feel saddened to receive not do favorable reviews. It discourages me to work on international commissions in the future.
Paul Munday, United Kingdom
31 Aug 2020
Absolutely stunning sculpture. Really beautiful. Yenny is so helpful and made the whole process so easy. Even went the extra mile of polishing the sculpture again. Will be back for more
Jenni Davis, United Kingdom
30 Jul 2020
Delivery service. ie UPS was very poor indeed. It is almost impossible to contact them in any way at all. Wben the art work did finally arrive. the seller had packaged it extremely well.
Response from Yenny Cocq
30 Jul 2020
So sorry about all the issues with UPS. The corona pandemic has turned the shipping experience into a nightmare. Let’s hope we get to the other side of it soon. Yenny
John Duffy, United Kingdom
23 Jul 2020
A very straightforward purchase given from USA to UK. Sculpture was exactly as described and an excellent gift for my wife. Would not hesitate to recommend.
Response from Yenny Cocq
23 Jul 2020
Thank you for your review ! I am so glad you like my work :) Sorry, you experienced some communication issues. Let me know what I could do better. Yenny
Lee Townsend, United Kingdom
8 Apr 2020
Yenny was amazing from start to finish. Exceptionally helpful, courteous and friendly. She helped me achieve the piece of art I desired at the price I was able to afford. If I could afford a larger piece I would not hesitate to buy again. Fabulous transaction.
Martha Villalobos, Mexico
17 Mar 2020
Excelent service
Francesca Maritan, United Kingdom
19 Feb 2020
This is a beautifully crafted piece and communication with Yenny was clear and straightforward. I’d left my order for Valentine’s Day slightly late but Yenny turned it around very quickly and sent via UPS even though this was a more expensive route. I was very grateful and my partner loves it too.
Response from Yenny Cocq
19 Feb 2020
Thank you for the great review ;-) I always try to do the best I can to make things possible. Also, if it means an overnight and a round trip to the UPS store. So glad you like my little sculpture. Yenny
