Customer and Seller Support Hours: 24 hours a day, 365 days a year
If you contact us by phone, we’ll do our best to resolve your query on a call. Our phone service operates 24 hours a day, seven days a week. Anything that cannot be resolved on a call and requires further investigation will be looked into within the next 3 working days after your call, however usually much faster!
If you contact us by email, please allow up to 3 working days to receive a response. Our email service hours are Monday-Friday from 8:30 am to 5.30 pm GMT.
We are currently experiencing technical difficulties with our phone lines. Please reach out to us at email@example.com in the meantime regarding your query.