Elena Troyanskaya

Joined Artfinder: Feb. 2020

Artworks for sale: 530

(35)

Russian Federation

Reviews for Elena Troyanskaya

4.9

Overall rating

Based on 35 reviews

Show breakdown

Seller communication

Delivery and packaging

Listing accuracy

sally simms, United Kingdom

Review posted 18 Nov 2021

Well packaged and arrived promptly. Very pleased with picture.

Response from Elena Troyanskaya

20 Nov 2021

Thank you very much Sally and always glad to see you again!

sally simms, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

18 Nov 2021

Well packaged and arrived promptly. Very pleased with picture.

Response from Elena Troyanskaya

20 Nov 2021

Thank you very much Sally and always glad to see you again!


Barbara J Murray, United States

Review posted 3 Nov 2021

A wonderful artist, and a beautiful painting. There were some customs issues (of course, to the US...) and Elena tracked the package, communicating with me the whole way. I am beyond happy with "Puddle" I see many different stories in it. Thanks So much!

Response from Elena Troyanskaya

6 Nov 2021

Thank you Barbara for the good feedback and communication. Always glad to see you again!

Barbara J Murray, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

3 Nov 2021

A wonderful artist, and a beautiful painting. There were some customs issues (of course, to the US...) and Elena tracked the package, communicating with me the whole way. I am beyond happy with "Puddle" I see many different stories in it. Thanks So much!

Response from Elena Troyanskaya

6 Nov 2021

Thank you Barbara for the good feedback and communication. Always glad to see you again!


duncan shimmin, United Kingdom

Review posted 24 Aug 2021

Elena looks after customers very well indeed. You may need to find the right place for them but once you do the paintings are a delight. Some need more light, others thrive without it; be prepared to experiment and try them in different places. Elena looks after the customs and makes sure appropriate declarations are made so that when packages are stopped and checked everything is 100% in order and there are no problems. I did have concerns but buyers are in good hands and well looked after.

Response from Elena Troyanskaya

27 Aug 2021

Many many thanks Duncan for choosing my work and such a detailed and magical review of my work! Always welcome!

duncan shimmin, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

24 Aug 2021

Elena looks after customers very well indeed. You may need to find the right place for them but once you do the paintings are a delight. Some need more light, others thrive without it; be prepared to experiment and try them in different places. Elena looks after the customs and makes sure appropriate declarations are made so that when packages are stopped and checked everything is 100% in order and there are no problems. I did have concerns but buyers are in good hands and well looked after.

Response from Elena Troyanskaya

27 Aug 2021

Many many thanks Duncan for choosing my work and such a detailed and magical review of my work! Always welcome!


Tom Nightingale, United States

Review posted 21 Aug 2021

Excellent piece and fast, safe delivery.

Response from Elena Troyanskaya

22 Aug 2021

Thank you Thomas and welcome!

Tom Nightingale, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

21 Aug 2021

Excellent piece and fast, safe delivery.

Response from Elena Troyanskaya

22 Aug 2021

Thank you Thomas and welcome!


Stuart Bourne, United Kingdom

Review posted 20 May 2021

Very pleased with the painting. No issues with the order or process.

Stuart Bourne, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

20 May 2021

Very pleased with the painting. No issues with the order or process.


Johanna Roberts, United Kingdom

Review posted 10 Apr 2021

Beautiful paintings - I now have several works by Elena, and they are all stunning.

Response from Elena Troyanskaya

11 Apr 2021

Many-many thanks Johanna! And welcome!

Johanna Roberts, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

10 Apr 2021

Beautiful paintings - I now have several works by Elena, and they are all stunning.

Response from Elena Troyanskaya

11 Apr 2021

Many-many thanks Johanna! And welcome!


rodolphe desauverzac, France

Review posted 2 Mar 2021

Superbe

rodolphe desauverzac, France

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

2 Mar 2021

Superbe


Cathy Ray, United States

Review posted 24 Feb 2021

Love this piece. Have it at the Framers now. Looking forward to placing it in my home.

Cathy Ray, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

24 Feb 2021

Love this piece. Have it at the Framers now. Looking forward to placing it in my home.


duncan shimmin, United Kingdom

Review posted 7 Feb 2021

We had a fun time with DHL but everything dealt with very efficiently by Elena and no problems other than a few days delay on the second batch. Listing accuracy - just a note for potential buyers. The images on the website are a bit brighter than the paintings appear at first; they need bright light to show up in the same way. Not inaccurate in any way but we aware they need a bright well-lit spot to show their best.

Response from Elena Troyanskaya

9 Feb 2021

Dear Duncan, I am glad that everything came quickly and that you found the right light at home, as you wrote to me personally. Thank you for your feedback, always happy to see you again.

duncan shimmin, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

7 Feb 2021

We had a fun time with DHL but everything dealt with very efficiently by Elena and no problems other than a few days delay on the second batch. Listing accuracy - just a note for potential buyers. The images on the website are a bit brighter than the paintings appear at first; they need bright light to show up in the same way. Not inaccurate in any way but we aware they need a bright well-lit spot to show their best.

Response from Elena Troyanskaya

9 Feb 2021

Dear Duncan, I am glad that everything came quickly and that you found the right light at home, as you wrote to me personally. Thank you for your feedback, always happy to see you again.


Brian McCormack, United States

Review posted 27 Dec 2020

Elena's work looks as great in person as it does online. She was very prompt and helpful when discussing logistics.

Response from Elena Troyanskaya

28 Dec 2020

Thank you very much Brian, and always welcome!

Brian McCormack, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

27 Dec 2020

Elena's work looks as great in person as it does online. She was very prompt and helpful when discussing logistics.

Response from Elena Troyanskaya

28 Dec 2020

Thank you very much Brian, and always welcome!