Yenny Cocq

Joined Artfinder: Dec. 2015

Artworks for sale: 67

(145)

United States

Reviews for Yenny Cocq

4.9

Overall rating

Based on 145 reviews

Show breakdown

Seller communication

Delivery and packaging

Listing accuracy

An Artfinder user, Australia

Review posted 22 Mar 2016

Very quick delivery. Very happy

Response from Yenny Cocq

22 Mar 2016

I am delighted, thank you!

An Artfinder user, Australia

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

22 Mar 2016

Very quick delivery. Very happy

Response from Yenny Cocq

22 Mar 2016

I am delighted, thank you!


Jane Tordoff Marks, United States

Review posted 25 Mar 2016

Major downfall was having to pay customs duty. If I had known in advance I would have asked a friend to bring it from the States!

Response from Yenny Cocq

25 Mar 2016

I am happy about your positive rating and sad to see the not so favorable rating in terms of delivery and listing accuracy. Apparently all UK customers have to pay vat, handing and import fees, I am not sure why you had to pay duties as I labeled it as original art. I hope artfinder could shed some light on that situation. They had confirmed with me that on the website they alert to these extra charges when importing. I refunded you a portion of the shipping cost to augment these extra charges. My apologies, I have no impact on the UK postal and customs authorities.

Jane Tordoff Marks, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

25 Mar 2016

Major downfall was having to pay customs duty. If I had known in advance I would have asked a friend to bring it from the States!

Response from Yenny Cocq

25 Mar 2016

I am happy about your positive rating and sad to see the not so favorable rating in terms of delivery and listing accuracy. Apparently all UK customers have to pay vat, handing and import fees, I am not sure why you had to pay duties as I labeled it as original art. I hope artfinder could shed some light on that situation. They had confirmed with me that on the website they alert to these extra charges when importing. I refunded you a portion of the shipping cost to augment these extra charges. My apologies, I have no impact on the UK postal and customs authorities.


Jack Simkhay, United States

Review posted 14 Mar 2016

Wonderful bronze statues arrived quickly and very nicely wrapped , Thank you Yenny

Jack Simkhay, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

14 Mar 2016

Wonderful bronze statues arrived quickly and very nicely wrapped , Thank you Yenny


Laura Taylor, United Kingdom

Review posted 12 Mar 2016

Truly beautiful little sculpture, I'm so pleased with it!

Response from Yenny Cocq

12 Mar 2016

Thank you Laura! I am so glad you are happy.

Laura Taylor, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

12 Mar 2016

Truly beautiful little sculpture, I'm so pleased with it!

Response from Yenny Cocq

12 Mar 2016

Thank you Laura! I am so glad you are happy.


Helen Lamb, United Kingdom

Review posted 4 Mar 2016

Yenny was completely fantastic in every part of the process & my sculpture is even more gorgeous in real life. Big thx Yenny - my husband loves it :-)

Response from Yenny Cocq

4 Mar 2016

Dear Helen, I am so pleased you like it. Shipping stones especially large ones is an issue if shipping abroad, But I am happy to have found an in-between solution so you could place them on the mantle etc. BTW they traveled all the way to Aspen Colorado with me to be shipped, they did not quite go skiing but almost ;-) Kind Regards, Yenny

Helen Lamb, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

4 Mar 2016

Yenny was completely fantastic in every part of the process & my sculpture is even more gorgeous in real life. Big thx Yenny - my husband loves it :-)

Response from Yenny Cocq

4 Mar 2016

Dear Helen, I am so pleased you like it. Shipping stones especially large ones is an issue if shipping abroad, But I am happy to have found an in-between solution so you could place them on the mantle etc. BTW they traveled all the way to Aspen Colorado with me to be shipped, they did not quite go skiing but almost ;-) Kind Regards, Yenny


Nick Green, United Kingdom

Review posted 2 Mar 2016

Just a wonderful piece which I will treasure- and yenny great to deal with

Response from Yenny Cocq

2 Mar 2016

Thank you Nick! May my little sculpture brighten your life!

Nick Green, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

2 Mar 2016

Just a wonderful piece which I will treasure- and yenny great to deal with

Response from Yenny Cocq

2 Mar 2016

Thank you Nick! May my little sculpture brighten your life!


Sue Anne Sullivan, United States

Review posted 23 Feb 2016

We LOVE our sculpture! Yenny was very communicative and offered us a choice of different cats and bases. We couldn't be more pleased with both the art and the purchasing experience.

Response from Yenny Cocq

23 Feb 2016

Thank you Sue! I love to do everything I can to make it perfect!

Sue Anne Sullivan, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

23 Feb 2016

We LOVE our sculpture! Yenny was very communicative and offered us a choice of different cats and bases. We couldn't be more pleased with both the art and the purchasing experience.

Response from Yenny Cocq

23 Feb 2016

Thank you Sue! I love to do everything I can to make it perfect!


Sheila McKidd, United Kingdom

Review posted 19 Feb 2016

Very pleased with my purchase. It looks striking on my white marble fireplace.

Response from Yenny Cocq

19 Feb 2016

Thank you Shelia, I am so glad you like them!

Sheila McKidd, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

19 Feb 2016

Very pleased with my purchase. It looks striking on my white marble fireplace.

Response from Yenny Cocq

19 Feb 2016

Thank you Shelia, I am so glad you like them!


karen Matthewman, United Kingdom

Review posted 11 Feb 2016

A lovely small and poignant sculpture. I think I was a little surprised by how small it is but that is only because I hadn't read the description properly. It will certainly be treasured as my first ever sculpture purchase and I think I made a good choice. Be careful about Import Customs payments- they stung me rather, but it was worth it.

Response from Yenny Cocq

19 Feb 2016

Thank you! Your first little sculpture! I am glad you like it. I am honored to be the first artist you collect. I understand the size can be subjective. I always remind collectors to go by the exact measurements in the text. About UK customs. Yes, this is an issue. Sometimes that happens and I never know why and other times it's not an issue. I declare it as original art and there should not be any customs associated with it. Please contact me if there are any concerns. Yenny

karen Matthewman, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

11 Feb 2016

A lovely small and poignant sculpture. I think I was a little surprised by how small it is but that is only because I hadn't read the description properly. It will certainly be treasured as my first ever sculpture purchase and I think I made a good choice. Be careful about Import Customs payments- they stung me rather, but it was worth it.

Response from Yenny Cocq

19 Feb 2016

Thank you! Your first little sculpture! I am glad you like it. I am honored to be the first artist you collect. I understand the size can be subjective. I always remind collectors to go by the exact measurements in the text. About UK customs. Yes, this is an issue. Sometimes that happens and I never know why and other times it's not an issue. I declare it as original art and there should not be any customs associated with it. Please contact me if there are any concerns. Yenny


An Artfinder user, France

Review posted 4 Feb 2016

Hello Yenny, Thank you...love your work!

Response from Yenny Cocq

19 Feb 2016

Thank you! I am glad to contribute a little family joy to your family!

An Artfinder user, France

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

4 Feb 2016

Hello Yenny, Thank you...love your work!

Response from Yenny Cocq

19 Feb 2016

Thank you! I am glad to contribute a little family joy to your family!