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Very nice painting which we are now having stretched and framed. Poonam was very communicative and friendly throughout. Our painting was completed and received in good time. Great service.
The only negative is we paid £95 for delivery from USA to UK which in incredibly expensive. We saw on the postage that it really only cost USD $40 (£32) so feel a bit hard done by on that.
So keep in mind if you're purchasing from outside the USA that delivery costs are exorbitant. Also, the painting is not provided framed unless you are in the USA (as it is rolled during shipping) so you will be paying more for the stretching and framing once it arrives too. The cost of delivery, stretching and framing has doubled the cost of the entire purchase.
Response from Poovi Art
23 Feb 2017
Aruna,
Thanks for the time you have taken writing a review on my page. Really appreciate it. Regarding shipping cost... To do International shipping this size painting even if you send it rolled in tube .. will cost you around $100 or some times more + their is a handling fee also included in shipping cost . As the cost you seen on the postage was not an actual value but I alter the invoice value to allow my clients to save money on import duties. I just show a value on the Customs Declaration that is much lower than the actual price paid so that my client does not have to pay duty and/or VAT when the package enter the Member State of import.
Aruna Srinivasan, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
23 Feb 2017
Very nice painting which we are now having stretched and framed. Poonam was very communicative and friendly throughout. Our painting was completed and received in good time. Great service.
The only negative is we paid £95 for delivery from USA to UK which in incredibly expensive. We saw on the postage that it really only cost USD $40 (£32) so feel a bit hard done by on that.
So keep in mind if you're purchasing from outside the USA that delivery costs are exorbitant. Also, the painting is not provided framed unless you are in the USA (as it is rolled during shipping) so you will be paying more for the stretching and framing once it arrives too. The cost of delivery, stretching and framing has doubled the cost of the entire purchase.
Response from Poovi Art
23 Feb 2017
Aruna,
Thanks for the time you have taken writing a review on my page. Really appreciate it. Regarding shipping cost... To do International shipping this size painting even if you send it rolled in tube .. will cost you around $100 or some times more + their is a handling fee also included in shipping cost . As the cost you seen on the postage was not an actual value but I alter the invoice value to allow my clients to save money on import duties. I just show a value on the Customs Declaration that is much lower than the actual price paid so that my client does not have to pay duty and/or VAT when the package enter the Member State of import.
Fiona Hayne, Australia
Review posted 17 Jan 2017
I absolutely love this painting and although it wasn't exactly what I expected when I first received it (the colors weren't exactly as I thought they would be), Poonam couldn't have been more helpful in ensuring I got the painting that is now hanging on our wall.
I was able to return the first painting with no shipping charge and Poonam organized a replacement very quickly and sent it back to me. The result is I have a painting I love, with no fuss.
Poonam was delightful to deal with, so appreciative and willing to get it right.
I couldn't recommend her more highly.
Response from Poovi Art
17 Jan 2017
Fiona,
Thank you so much for your kind words. I'm very happy you're pleased! Really appreciated and You`re always most welcome in my shop!. Warm regards, Poonam
Fiona Hayne, Australia
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
17 Jan 2017
I absolutely love this painting and although it wasn't exactly what I expected when I first received it (the colors weren't exactly as I thought they would be), Poonam couldn't have been more helpful in ensuring I got the painting that is now hanging on our wall.
I was able to return the first painting with no shipping charge and Poonam organized a replacement very quickly and sent it back to me. The result is I have a painting I love, with no fuss.
Poonam was delightful to deal with, so appreciative and willing to get it right.
I couldn't recommend her more highly.
Response from Poovi Art
17 Jan 2017
Fiona,
Thank you so much for your kind words. I'm very happy you're pleased! Really appreciated and You`re always most welcome in my shop!. Warm regards, Poonam
Text Queen, Hong Kong
Review posted 18 Dec 2016
Overall very much like the drawing shown in the photos. Professional delivery packaging which left the painting intact despite it has travelled a long way to be delivered.
Response from Poovi Art
18 Dec 2016
Many thanks Christine, good to know you are pleased with your new artwork and Thanks for the time you have taken writing such a lovely review. Poonam
Text Queen, Hong Kong
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
18 Dec 2016
Overall very much like the drawing shown in the photos. Professional delivery packaging which left the painting intact despite it has travelled a long way to be delivered.
Response from Poovi Art
18 Dec 2016
Many thanks Christine, good to know you are pleased with your new artwork and Thanks for the time you have taken writing such a lovely review. Poonam
Aimee McDaniel, United States
Review posted 7 Dec 2016
This painting is even more vibrant and charming in real life than from the pictures. Great communication and fast shipment. Thank you!
Response from Poovi Art
12 Dec 2016
Many thanks, good to know you are pleased with your new artwork. I appreciate you taking the time to write a review for me. Thank you.
Aimee McDaniel, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
7 Dec 2016
This painting is even more vibrant and charming in real life than from the pictures. Great communication and fast shipment. Thank you!
Response from Poovi Art
12 Dec 2016
Many thanks, good to know you are pleased with your new artwork. I appreciate you taking the time to write a review for me. Thank you.
Fiona Hayne, Australia
Review posted 21 Nov 2016
I purchased this painting and received it within two weeks. Poonam stayed in touch with me right up to delivery.
She couldn't have been more helpful and I would definitely buy from her and Artfinder again.
Response from Poovi Art
21 Nov 2016
Dear Fiona, Thanks for the time you have taken writing such a lovely review on my page. very pleased to read such warm feedback. Thank you !
Fiona Hayne, Australia
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
21 Nov 2016
I purchased this painting and received it within two weeks. Poonam stayed in touch with me right up to delivery.
She couldn't have been more helpful and I would definitely buy from her and Artfinder again.
Response from Poovi Art
21 Nov 2016
Dear Fiona, Thanks for the time you have taken writing such a lovely review on my page. very pleased to read such warm feedback. Thank you !
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