Reviews for Neil Hemsley
An Artfinder user, United Kingdom
16 Oct 2015
Looked more like s badly photocopied print. Not worth the money. When trying to return it for my money back, the artist did not answer either his phone or the communication from DHL who were trying to deliver it back to him.
Response from Neil Hemsley
27 Oct 2015
I would like to point out that I have never sold photocopied prints or ever would and find it a little petty to suggest this. This is the only negative review I have ever received with regard to the quality of the prints I supply. Each print is either printed on a Canon Pro-1 printer or purchased from Whitewall who are one of the leading printers in the country depending on size and finish of the print being supplied. When DHL first tried to deliver I was away for two days on a commercial photo shoot, returns and refunds are arranged by Artfinder and are out of the Artists control I was not forewarned with regard to the delivery. I spoke the DHL and re-arranged delivery to myself twice and on both occasions DHL did not turn up I then referred the matter back to Artfinder as I was going to be away working for a number of days as of writing this response I still have not received the print back.
Mandy Tyrer, United Kingdom
30 Sep 2015
Very happy with my purchase, it looks fabulous. The buying experience was easy, quick and efficient, thank you.
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Victor Duarte, Spain
15 May 2015
Great purchase!!!
Tabish Khan, United Kingdom
8 May 2015
Didn't have much communication from artist but didn't need to as it arrived quickly and in perfect condition.
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Ian Riley, United Kingdom
27 Mar 2015
The parcel was left in our green waste bin which was wet and half full?? It could have easily been stolen or damaged.
Response from Neil Hemsley
25 May 2015
The parcel should have been signed for as this was the service I had paid for. I can only apologize for the shoddy service that Royal Mail provided. Feed back allows me the monitor problems like this and as such I have raised a complaint with Royal Mail
Liz McElwain, France
26 Mar 2015
A very smooth and efficient transaction - and an amazing print! I would happily buy from this artist again.
