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arrived quick and in good condition. Love Martins work
Response from Martin Whittam
20 Jan 2016
Thankyou for your review. I am delighted that you are so happy with the service and that you like my work so much. Thanks again, Martin
Steven Houston, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
20 Jan 2016
arrived quick and in good condition. Love Martins work
Response from Martin Whittam
20 Jan 2016
Thankyou for your review. I am delighted that you are so happy with the service and that you like my work so much. Thanks again, Martin
Bev Rogers, United Kingdom
Review posted 28 Jul 2015
Excellent service!
Bev Rogers, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
28 Jul 2015
Excellent service!
Judith Ambrose, United Kingdom
Review posted 23 Jul 2015
Nomproblems
Response from Martin Whittam
24 Jul 2015
Firstly, thankyou very much for buying this painting and subsequently placing further orders. I am keen to provide as good a service as I possibly can so Im disappointed to only receive two stars, I think its rather harsh, especially as you say there are "no problems" and that you have subsequently made three further purchases. As for communication, I sent you messages on 23/6 at 06:57 and 10:16 and on 17/7 at 10:26,none of which have been read, I also enclosed a thankyou card/note with the paintings, so please could you let me know what I could do to improve. All orders were shipped quickly and arrived safe and sound, so again please let me know what I must do to improve.
Judith Ambrose, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
23 Jul 2015
Nomproblems
Response from Martin Whittam
24 Jul 2015
Firstly, thankyou very much for buying this painting and subsequently placing further orders. I am keen to provide as good a service as I possibly can so Im disappointed to only receive two stars, I think its rather harsh, especially as you say there are "no problems" and that you have subsequently made three further purchases. As for communication, I sent you messages on 23/6 at 06:57 and 10:16 and on 17/7 at 10:26,none of which have been read, I also enclosed a thankyou card/note with the paintings, so please could you let me know what I could do to improve. All orders were shipped quickly and arrived safe and sound, so again please let me know what I must do to improve.
Barbara Farren, United Kingdom
Review posted 22 May 2015
Very pleased with paintings but the excessive cost of postage and sub-standard quality of packaging was very disappointing. Fortunately the paintings arrived safely but it could easily have been a different story. Otherwise nice artist to deal with.
Response from Martin Whittam
22 May 2015
Im glad that youre pleased with the paintings. I tend to agree with you about the cost of postage, unfortunately when you make a multiple purchase, Artfinders checkout does not have the facility to combine postage and this is something that you might like to take up with artfinder. I disagree though with the packaging being substandard,as you said, the paintings arrived safely so the packaging obviously was up to the job. I send several packages a month without complaint from my customers, many of whom are repeat customers several times over.
Barbara Farren, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
22 May 2015
Very pleased with paintings but the excessive cost of postage and sub-standard quality of packaging was very disappointing. Fortunately the paintings arrived safely but it could easily have been a different story. Otherwise nice artist to deal with.
Response from Martin Whittam
22 May 2015
Im glad that youre pleased with the paintings. I tend to agree with you about the cost of postage, unfortunately when you make a multiple purchase, Artfinders checkout does not have the facility to combine postage and this is something that you might like to take up with artfinder. I disagree though with the packaging being substandard,as you said, the paintings arrived safely so the packaging obviously was up to the job. I send several packages a month without complaint from my customers, many of whom are repeat customers several times over.
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