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More beautiful in person! Arrived quickly and was well packaged.
Response from Heike Roesel
6 Jul 2021
Hello Laura,
Thank you for taking the time to write this review. Wonderful that you enjoy “Between Land and Sea”. And to know the package protected the print inside well.
I hope you will enjoy your etching for a long time,
Kind regards,
Heike
Laura Gabriele, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
5 Jul 2021
More beautiful in person! Arrived quickly and was well packaged.
Response from Heike Roesel
6 Jul 2021
Hello Laura,
Thank you for taking the time to write this review. Wonderful that you enjoy “Between Land and Sea”. And to know the package protected the print inside well.
I hope you will enjoy your etching for a long time,
Kind regards,
Heike
Ahmede M Hussain, Bangladesh
Review posted 25 Feb 2021
Great.
Response from Heike Roesel
26 Feb 2021
Hello Ahmede,
Thank you for your review. It is nice to think of ‘Commotion’ and ‘Pebble beach’ in Dhaka, a long way from where they were made.
Thank you for your custom, all the best.
Kind regards,
Heike
Ahmede M Hussain, Bangladesh
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
25 Feb 2021
Great.
Response from Heike Roesel
26 Feb 2021
Hello Ahmede,
Thank you for your review. It is nice to think of ‘Commotion’ and ‘Pebble beach’ in Dhaka, a long way from where they were made.
Thank you for your custom, all the best.
Kind regards,
Heike
Kerri McDermid, United States
Review posted 16 Jan 2021
I ordered two prints that are absolutely beautiful. There was great communication from the artist and everything was well packaged for shipping. I hope to add more to my collection in the future.
Response from Heike Roesel
17 Jan 2021
Hello Kerri,
Thank you very much for your review. I am glad the etchings arrived at yours in good time during these turbulent weeks at the end of 2020, thank you on your feed back. Best of all is that you enjoy both etchings.
All the best, kind regards
Heike
Kerri McDermid, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
16 Jan 2021
I ordered two prints that are absolutely beautiful. There was great communication from the artist and everything was well packaged for shipping. I hope to add more to my collection in the future.
Response from Heike Roesel
17 Jan 2021
Hello Kerri,
Thank you very much for your review. I am glad the etchings arrived at yours in good time during these turbulent weeks at the end of 2020, thank you on your feed back. Best of all is that you enjoy both etchings.
All the best, kind regards
Heike
Lauren Nehra, United States
Review posted 4 Nov 2020
The piece is beautiful and even better in person! Heike Roesel promptly informed me of a shipping overcharge and issued a refund. I was very pleased my first Artfinder experience and my interaction with the artist.
Response from Heike Roesel
5 Nov 2020
Hello Lauren,
thank you very much for taking the time to write this review. I always forget to ask people to do that. It is most important to me that you are happy with your etching.
I hope you enjoy ‘Guiding Light’ for a very long time,
Many thanks,
Stay safe,
Kind regards
Heike
Lauren Nehra, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
4 Nov 2020
The piece is beautiful and even better in person! Heike Roesel promptly informed me of a shipping overcharge and issued a refund. I was very pleased my first Artfinder experience and my interaction with the artist.
Response from Heike Roesel
5 Nov 2020
Hello Lauren,
thank you very much for taking the time to write this review. I always forget to ask people to do that. It is most important to me that you are happy with your etching.
I hope you enjoy ‘Guiding Light’ for a very long time,
Many thanks,
Stay safe,
Kind regards
Heike
Lucy Downey, United Kingdom
Review posted 20 Aug 2020
Very happy with the whole process from choosing the prints to receiving them at my home. Great experience.
Response from Heike Roesel
20 Aug 2020
Hello Lucy,
Thank you very much for your review, I am glad your experience buying the etchings was great and you enjoy your prints.
It was fun meeting you in person.
Kind regards,
Heike
Lucy Downey, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
20 Aug 2020
Very happy with the whole process from choosing the prints to receiving them at my home. Great experience.
Response from Heike Roesel
20 Aug 2020
Hello Lucy,
Thank you very much for your review, I am glad your experience buying the etchings was great and you enjoy your prints.
It was fun meeting you in person.
Kind regards,
Heike
Faith Roberts, United Kingdom
Review posted 9 Aug 2020
A beautiful print of my hometown that I will cherish! Excellent customer service and delivery.
Response from Heike Roesel
10 Aug 2020
Hello Faith,
Thank you very much for your review. Most of all I am glad you enjoy your Brighton etching. I can’t tell you how much this heatwave makes me appreciate living by the Sea!!!
Kind regards,
Heike
Faith Roberts, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
9 Aug 2020
A beautiful print of my hometown that I will cherish! Excellent customer service and delivery.
Response from Heike Roesel
10 Aug 2020
Hello Faith,
Thank you very much for your review. Most of all I am glad you enjoy your Brighton etching. I can’t tell you how much this heatwave makes me appreciate living by the Sea!!!
Kind regards,
Heike
Sara Sarre, United Kingdom
Review posted 11 Feb 2020
So happy with our exquisite etching, beautifully presented with a card and details about the etching. I needed this in a hurry and Heike made a huge effort to get it to me on time as it was a present. My husband was so totally wowed – he loved it! Thank you!
Response from Heike Roesel
12 Feb 2020
Thank you very much for this review Sara. I am glad it all worked out and the etching arrived in time. Wonderful your husband is happy with his present.
Kind regards,
Heike
Sara Sarre, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
11 Feb 2020
So happy with our exquisite etching, beautifully presented with a card and details about the etching. I needed this in a hurry and Heike made a huge effort to get it to me on time as it was a present. My husband was so totally wowed – he loved it! Thank you!
Response from Heike Roesel
12 Feb 2020
Thank you very much for this review Sara. I am glad it all worked out and the etching arrived in time. Wonderful your husband is happy with his present.
Kind regards,
Heike
Dagmar Valentova, Czech Republic
Review posted 23 Jun 2019
I get so beautiful graphic very quickly, very well packed although it is oversea.
Dagmar Valentova
Response from Heike Roesel
24 Jun 2019
Hello Dagmar,
Thank you for taking the time to write a review. I am glad your etching arrived safely and you happy with it. It is nice to hear that you enjoy the 'Ladies' etching.
Thanks again, kind regards
Heike
Dagmar Valentova, Czech Republic
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
23 Jun 2019
I get so beautiful graphic very quickly, very well packed although it is oversea.
Dagmar Valentova
Response from Heike Roesel
24 Jun 2019
Hello Dagmar,
Thank you for taking the time to write a review. I am glad your etching arrived safely and you happy with it. It is nice to hear that you enjoy the 'Ladies' etching.
Thanks again, kind regards
Heike
Arthur Stannard, United Kingdom
Review posted 16 Apr 2019
The etching arrived safely and on time having been very securely packaged. Now I have got it framed and hung it looks fantastic. As with my other seaside themed etchings from Heike every time I look at it I see new hidden details.
Response from Heike Roesel
16 Apr 2019
Hello Arthur,
Thank you for your 5 star review. Lovely that you discover the little 'treasures' in my etchings. I always aim to 'hide' details in my etchings for a bit-by-bit discovery by the viewer. It is an important part for me making these etchings. I hope it takes people's minds on an imagirnary journey. Wonderful that you enjoy this.
Many thanks again,
Heike
Arthur Stannard, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
16 Apr 2019
The etching arrived safely and on time having been very securely packaged. Now I have got it framed and hung it looks fantastic. As with my other seaside themed etchings from Heike every time I look at it I see new hidden details.
Response from Heike Roesel
16 Apr 2019
Hello Arthur,
Thank you for your 5 star review. Lovely that you discover the little 'treasures' in my etchings. I always aim to 'hide' details in my etchings for a bit-by-bit discovery by the viewer. It is an important part for me making these etchings. I hope it takes people's minds on an imagirnary journey. Wonderful that you enjoy this.
Many thanks again,
Heike
Arthur Stannard, United Kingdom
Review posted 18 Feb 2019
The loop is everything I hoped for. It arrived well packaged and on time. I am now waiting for it to be framed so that I can enjoy it fully.
Response from Heike Roesel
18 Feb 2019
Hello Arthur,
Thank you very much for your review. The ‘Loop’ series is relatively new and I am very happy that you like and enjoy this etching. Kind regards, Heike
Arthur Stannard, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
18 Feb 2019
The loop is everything I hoped for. It arrived well packaged and on time. I am now waiting for it to be framed so that I can enjoy it fully.
Response from Heike Roesel
18 Feb 2019
Hello Arthur,
Thank you very much for your review. The ‘Loop’ series is relatively new and I am very happy that you like and enjoy this etching. Kind regards, Heike
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