Heike Roesel

Joined Artfinder: Sept. 2017

Artworks for sale: 39

(12)

United Kingdom

Reviews for Heike Roesel

4.8

Overall rating

Based on 12 reviews

Show breakdown

Seller communication

Delivery and packaging

Listing accuracy

Ahmede M Hussain, Bangladesh

Review posted Feb. 25, 2021

Great.

Response from Heike Roesel

Feb. 26, 2021

Hello Ahmede, Thank you for your review. It is nice to think of ‘Commotion’ and ‘Pebble beach’ in Dhaka, a long way from where they were made. Thank you for your custom, all the best. Kind regards, Heike

Ahmede M Hussain, Bangladesh

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

Feb. 25, 2021

Great.

Response from Heike Roesel

Feb. 26, 2021

Hello Ahmede, Thank you for your review. It is nice to think of ‘Commotion’ and ‘Pebble beach’ in Dhaka, a long way from where they were made. Thank you for your custom, all the best. Kind regards, Heike


Kerri McDermid, United States

Review posted Jan. 16, 2021

I ordered two prints that are absolutely beautiful. There was great communication from the artist and everything was well packaged for shipping. I hope to add more to my collection in the future.

Response from Heike Roesel

Jan. 17, 2021

Hello Kerri, Thank you very much for your review. I am glad the etchings arrived at yours in good time during these turbulent weeks at the end of 2020, thank you on your feed back. Best of all is that you enjoy both etchings. All the best, kind regards Heike

Kerri McDermid, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

Jan. 16, 2021

I ordered two prints that are absolutely beautiful. There was great communication from the artist and everything was well packaged for shipping. I hope to add more to my collection in the future.

Response from Heike Roesel

Jan. 17, 2021

Hello Kerri, Thank you very much for your review. I am glad the etchings arrived at yours in good time during these turbulent weeks at the end of 2020, thank you on your feed back. Best of all is that you enjoy both etchings. All the best, kind regards Heike


Lauren Nehra, United States

Review posted Nov. 4, 2020

The piece is beautiful and even better in person! Heike Roesel promptly informed me of a shipping overcharge and issued a refund. I was very pleased my first Artfinder experience and my interaction with the artist.

Response from Heike Roesel

Nov. 5, 2020

Hello Lauren, thank you very much for taking the time to write this review. I always forget to ask people to do that. It is most important to me that you are happy with your etching. I hope you enjoy ‘Guiding Light’ for a very long time, Many thanks, Stay safe, Kind regards Heike

Lauren Nehra, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

Nov. 4, 2020

The piece is beautiful and even better in person! Heike Roesel promptly informed me of a shipping overcharge and issued a refund. I was very pleased my first Artfinder experience and my interaction with the artist.

Response from Heike Roesel

Nov. 5, 2020

Hello Lauren, thank you very much for taking the time to write this review. I always forget to ask people to do that. It is most important to me that you are happy with your etching. I hope you enjoy ‘Guiding Light’ for a very long time, Many thanks, Stay safe, Kind regards Heike


Lucy Downey, United Kingdom

Review posted Aug. 20, 2020

Very happy with the whole process from choosing the prints to receiving them at my home. Great experience.

Response from Heike Roesel

Aug. 20, 2020

Hello Lucy, Thank you very much for your review, I am glad your experience buying the etchings was great and you enjoy your prints. It was fun meeting you in person. Kind regards, Heike

Lucy Downey, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

Aug. 20, 2020

Very happy with the whole process from choosing the prints to receiving them at my home. Great experience.

Response from Heike Roesel

Aug. 20, 2020

Hello Lucy, Thank you very much for your review, I am glad your experience buying the etchings was great and you enjoy your prints. It was fun meeting you in person. Kind regards, Heike


Faith Roberts, United Kingdom

Review posted Aug. 9, 2020

A beautiful print of my hometown that I will cherish! Excellent customer service and delivery.

Response from Heike Roesel

Aug. 10, 2020

Hello Faith, Thank you very much for your review. Most of all I am glad you enjoy your Brighton etching. I can’t tell you how much this heatwave makes me appreciate living by the Sea!!! Kind regards, Heike

Faith Roberts, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

Aug. 9, 2020

A beautiful print of my hometown that I will cherish! Excellent customer service and delivery.

Response from Heike Roesel

Aug. 10, 2020

Hello Faith, Thank you very much for your review. Most of all I am glad you enjoy your Brighton etching. I can’t tell you how much this heatwave makes me appreciate living by the Sea!!! Kind regards, Heike


Sara Sarre, United Kingdom

Review posted Feb. 11, 2020

So happy with our exquisite etching, beautifully presented with a card and details about the etching. I needed this in a hurry and Heike made a huge effort to get it to me on time as it was a present. My husband was so totally wowed – he loved it! Thank you!

Response from Heike Roesel

Feb. 12, 2020

Thank you very much for this review Sara. I am glad it all worked out and the etching arrived in time. Wonderful your husband is happy with his present. Kind regards, Heike

Sara Sarre, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

Feb. 11, 2020

So happy with our exquisite etching, beautifully presented with a card and details about the etching. I needed this in a hurry and Heike made a huge effort to get it to me on time as it was a present. My husband was so totally wowed – he loved it! Thank you!

Response from Heike Roesel

Feb. 12, 2020

Thank you very much for this review Sara. I am glad it all worked out and the etching arrived in time. Wonderful your husband is happy with his present. Kind regards, Heike


Dagmar Valentova, Czech Republic

Review posted June 23, 2019

I get so beautiful graphic very quickly, very well packed although it is oversea. Dagmar Valentova

Response from Heike Roesel

June 24, 2019

Hello Dagmar, Thank you for taking the time to write a review. I am glad your etching arrived safely and you happy with it. It is nice to hear that you enjoy the 'Ladies' etching. Thanks again, kind regards Heike

Dagmar Valentova, Czech Republic

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

June 23, 2019

I get so beautiful graphic very quickly, very well packed although it is oversea. Dagmar Valentova

Response from Heike Roesel

June 24, 2019

Hello Dagmar, Thank you for taking the time to write a review. I am glad your etching arrived safely and you happy with it. It is nice to hear that you enjoy the 'Ladies' etching. Thanks again, kind regards Heike


Arthur Stannard, United Kingdom

Review posted April 16, 2019

The etching arrived safely and on time having been very securely packaged. Now I have got it framed and hung it looks fantastic. As with my other seaside themed etchings from Heike every time I look at it I see new hidden details.

Response from Heike Roesel

April 16, 2019

Hello Arthur, Thank you for your 5 star review. Lovely that you discover the little 'treasures' in my etchings. I always aim to 'hide' details in my etchings for a bit-by-bit discovery by the viewer. It is an important part for me making these etchings. I hope it takes people's minds on an imagirnary journey. Wonderful that you enjoy this. Many thanks again, Heike

Arthur Stannard, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

April 16, 2019

The etching arrived safely and on time having been very securely packaged. Now I have got it framed and hung it looks fantastic. As with my other seaside themed etchings from Heike every time I look at it I see new hidden details.

Response from Heike Roesel

April 16, 2019

Hello Arthur, Thank you for your 5 star review. Lovely that you discover the little 'treasures' in my etchings. I always aim to 'hide' details in my etchings for a bit-by-bit discovery by the viewer. It is an important part for me making these etchings. I hope it takes people's minds on an imagirnary journey. Wonderful that you enjoy this. Many thanks again, Heike


Arthur Stannard, United Kingdom

Review posted Feb. 18, 2019

The loop is everything I hoped for. It arrived well packaged and on time. I am now waiting for it to be framed so that I can enjoy it fully.

Response from Heike Roesel

Feb. 18, 2019

Hello Arthur, Thank you very much for your review. The ‘Loop’ series is relatively new and I am very happy that you like and enjoy this etching. Kind regards, Heike

Arthur Stannard, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

Feb. 18, 2019

The loop is everything I hoped for. It arrived well packaged and on time. I am now waiting for it to be framed so that I can enjoy it fully.

Response from Heike Roesel

Feb. 18, 2019

Hello Arthur, Thank you very much for your review. The ‘Loop’ series is relatively new and I am very happy that you like and enjoy this etching. Kind regards, Heike


Arthur Stannard, United Kingdom

Review posted Jan. 28, 2019

Heike’s etching is of wonderful quality. It arrived safely having been well packaged. I am awaiting it to be framed and look forward to hanging it as soon as possible.

Response from Heike Roesel

Jan. 28, 2019

Hello Arthur, Thanks for you review and for your second order! I always forget to ask customers for a review. This is very supportive and encouraging. I will post your review on my site. Again, I hope you enjoy your etchings. If you have any questions about how they are made, please feel free to ask. Kind regards, Heike

Arthur Stannard, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

Jan. 28, 2019

Heike’s etching is of wonderful quality. It arrived safely having been well packaged. I am awaiting it to be framed and look forward to hanging it as soon as possible.

Response from Heike Roesel

Jan. 28, 2019

Hello Arthur, Thanks for you review and for your second order! I always forget to ask customers for a review. This is very supportive and encouraging. I will post your review on my site. Again, I hope you enjoy your etchings. If you have any questions about how they are made, please feel free to ask. Kind regards, Heike


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