Reviews for Carla Sá Fernandes
Helen Osman, United Kingdom
18 Dec 2015
Beautiful painting - even better than I expected. Arrived promptly, and carefully wrapped - highly recommended
Response from Carla Sá Fernandes
18 Dec 2015
Delighted you love it, dear Helen. It is always a pleasure to deal with you! Thank you so much for your wonderful review! I hope to see you soon back at my store! Best, Carla
An Artfinder user, United Kingdom
15 Dec 2015
The artwork is of fantastic quality and we are very happy. Packaging was also superb , unfortunately Portugal post lost the parcel for a few weeks so it was not delivered as originally planned. Having said that it was well worth waiting for . Carla did keep us well informed throughout the process.
Response from Carla Sá Fernandes
17 Dec 2015
Dear Andy, I was so relieved to see the painting arriving to you safely and before the date you needed it! And I am so happy you love it and that you consider that the extra waiting time (6 working days) was worth it! Thank you so much for your kind words and wonderful review! Once again, I want to thank you for your patience, understanding and for being so kind. It was a real pleasure to deal with you! As you know, Christmas Season is very busy for Postal Services, so it took them a little longer than usual to locate it. Due to this occurrence, I decided to upgrade all my shipping for painting sizes 90 cm and above to UPS, on Christmas Season, to see if I can avoid any other stressing situation like this one. I hope to see you again soon at my store. Best, Carla
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Justin Walsh, Canada
14 Dec 2015
Great communication and personal note. Artwork is high quality... I would recommend Carla as both a quality seller and artist. Thank you.
Response from Carla Sá Fernandes
14 Dec 2015
Dear Justin, thank you so much for your wonderful review! I'm delighted to know you love it! It was a pleasure to deal with you. I'll be looking forward to your next visit to my store! Best, Carla
An Artfinder user, United Kingdom
2 Dec 2015
A VERY EFFICIENT AND PUNCTUAL DELIVERY. THE PAINTING WAS PACKED IN A WOODEN CRATE THAT WAS BRILLIANT. NO CHANCE OF ANY DAMAGE IN TRANSIT.
Response from Carla Sá Fernandes
3 Dec 2015
Dear David, thank you so much for such a wonderful review! I loved it! My wooden crates (for paintings larger than 120 cm) are professionally made and customized to each artwork. They are a bit expensive, but I prefer to ensure that my artworks arrive safely than have them ruined and a very unhappy customer! I am a professional artist and, besides my obvious passion for what I do, I run a business and quality and customer satisfaction are of utmost importance to me. I will be looking forward to your next visit to my store. All the best, Carla
Paul Burton, United Kingdom
3 Dec 2015
Packaging damaged in transit even though covered in fragile tape. Not the sellers problem as painting was intact.
Response from Carla Sá Fernandes
3 Dec 2015
Glad to hear the painting arrived safely, although the cardboard box was damaged. Thank you so much for taking your time and review your experience! I highly appreciate it! I hope to see you again soon at my store. Best, Carla
An Artfinder user, United Kingdom
30 Nov 2015
First class service in every way. The picture is even better in person than shown on the website. From my first enquiry to receiving correspondence from Carla once everything was sent I have been hugely impressed and couldn't praise Carla enough. I will be sure to order more works in the future. Jack Rumbol
Response from Carla Sá Fernandes
30 Nov 2015
Dear Jack, I am thrilled you love it! Thank you so much for your awesome review!!! It's so, so rewarding to see my work appreciated! It's is a true honor to have you as my customer. I wish you all the best and hope to see you back soon in my store. Carla
An Artfinder user, United States
25 Nov 2015
Aside from the delivery having taken several days longer than anticipated (and that would seem to me to be out of the seller's hands), everything was in ship-shape.
Response from Carla Sá Fernandes
26 Nov 2015
Dear Nick, thank you so much for your great review! I'm delighted to know you love them! I apologize for the delay and any inconvenience it may have caused you. The parcel cleared customs 2 days before the ETA, so it should have been delivered to you on time. I don't know why it took almost another week for USPS to deliver it, but I can imagine it: Christmas is almost here and the postal services are really, really busy! Again, thank you so much for loving my art and I'll be looking forward to your next visit to my store! Best, Carla
Kate Kingsmill, United Kingdom
23 Nov 2015
Fab fragment - I love it!
Response from Carla Sá Fernandes
23 Nov 2015
Thank you so much for your wonderful review, dear Kate! I'm delighted you love it!
Nick Grant, United Kingdom
23 Nov 2015
Thanks Carla! This looks great on my wall! A lovely picture thank you!
Response from Carla Sá Fernandes
24 Nov 2015
Dear Nick, thank you for such a great review! I am so happy you like it! Best, Carla
Adrian Thomas, United Kingdom
19 Nov 2015
Excellent in every respect.
Response from Carla Sá Fernandes
19 Nov 2015
Dear Adrian, Thank you so much for your wonderful review! It's an honor to have you as my customer! Best, Carla
