Yuliia Meniailova

Joined Artfinder: May 2019

Artworks for sale: 71

(2)

Russian Federation

Reviews for Yuliia Meniailova

4.5

Overall rating

Based on 2 reviews

Show breakdown

Seller communication

Delivery and packaging

Listing accuracy

Sonia White, United Kingdom

Review posted Aug. 9, 2020

Lovely little painting thanks

Response from Yuliia Meniailova

Aug. 10, 2020

Thank you, Sonia! I'm very happy!

Sonia White, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

Aug. 9, 2020

Lovely little painting thanks

Response from Yuliia Meniailova

Aug. 10, 2020

Thank you, Sonia! I'm very happy!


Suzie Shearer, United Kingdom

Review posted May 26, 2020

The art work took months to arrive and there was great confusion over how it was to be delivered. I eventually found out (via the artist when I chased about non delivery) that there was a customs fee to pay, however I would not have known that without communications from Russia!!!!! I then got a tracking reference which wouldn’t work in the Royal Mail system and I had to sit on the phone for nearly TWO HOURS to finally speak to someone to get this sorted out. Once I got through, it was easy and the artwork was delivered two days later but overall it was a giant faff. I’m not sure this was anyone’s fault, as we are mid pandemic and really, it’s a miracle I got it at all. The artist was very helpful and responded promptly throughout. The art work was well packaged and arrived in perfect condition. I love it and it was worth the wait.

Response from Yuliia Meniailova

May 27, 2020

Hello Suzie! Thank you for your kind review and for pointing out the problem in such a delicate way! The parcel was sent during the pandemic, and unfortunately the delivery was problematic. Thank you for your understanding. I am glad that you liked the painting :)

Suzie Shearer, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

May 26, 2020

The art work took months to arrive and there was great confusion over how it was to be delivered. I eventually found out (via the artist when I chased about non delivery) that there was a customs fee to pay, however I would not have known that without communications from Russia!!!!! I then got a tracking reference which wouldn’t work in the Royal Mail system and I had to sit on the phone for nearly TWO HOURS to finally speak to someone to get this sorted out. Once I got through, it was easy and the artwork was delivered two days later but overall it was a giant faff. I’m not sure this was anyone’s fault, as we are mid pandemic and really, it’s a miracle I got it at all. The artist was very helpful and responded promptly throughout. The art work was well packaged and arrived in perfect condition. I love it and it was worth the wait.

Response from Yuliia Meniailova

May 27, 2020

Hello Suzie! Thank you for your kind review and for pointing out the problem in such a delicate way! The parcel was sent during the pandemic, and unfortunately the delivery was problematic. Thank you for your understanding. I am glad that you liked the painting :)


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