Stuart Roy

Joined Artfinder: Aug. 2014

Artworks for sale: 72

(36)

United Kingdom

Reviews for Stuart Roy

4.9

Overall rating

Based on 36 reviews

Show breakdown

Seller communication

Delivery and packaging

Listing accuracy

Richard Fitzpatrick, Ireland

Review posted 5 Feb 2022

Excellent

Response from Stuart Roy

5 Feb 2022

Thanks for your great review and I am pleased that you are pleased with the whale sculpture. Thanks, Stuart

Richard Fitzpatrick, Ireland

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

5 Feb 2022

Excellent

Response from Stuart Roy

5 Feb 2022

Thanks for your great review and I am pleased that you are pleased with the whale sculpture. Thanks, Stuart


salvatore giammarusti, United States

Review posted 31 Jan 2022

My shipment is still not here and has taken over a month and counting. Stuart has been proactive but shipment has been unreliable from the UK through artfinder now twice. I had to return the last sculpture. Second order and second time shipment terrible

Response from Stuart Roy

5 Feb 2022

I dispatched this as soon as I received the order. the problems have arisen once the parcel arrived at the couriers. I have been chasing this delivery since the delivery stalled. The parcel was sent with Fedex and they have been experiencing problems in Europe where the consignment was held up for over a week. It has finally got to the USA but again has been held up by Fedex. I have chased them this morning and am awaiting an update from them. I have apologised to Salvatore on several occasions about the delay but this is something that is out of my hands. I am as frustrated as he is. I continue to chase Fedex and will continue to do so until it is actually delivered. FedEx have finally delivered the sculpture, they seemed to be having major problems in both Europe and the USA.

salvatore giammarusti, United States

Overall rating

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Delivery and packaging

Listing accuracy

31 Jan 2022

My shipment is still not here and has taken over a month and counting. Stuart has been proactive but shipment has been unreliable from the UK through artfinder now twice. I had to return the last sculpture. Second order and second time shipment terrible

Response from Stuart Roy

5 Feb 2022

I dispatched this as soon as I received the order. the problems have arisen once the parcel arrived at the couriers. I have been chasing this delivery since the delivery stalled. The parcel was sent with Fedex and they have been experiencing problems in Europe where the consignment was held up for over a week. It has finally got to the USA but again has been held up by Fedex. I have chased them this morning and am awaiting an update from them. I have apologised to Salvatore on several occasions about the delay but this is something that is out of my hands. I am as frustrated as he is. I continue to chase Fedex and will continue to do so until it is actually delivered. FedEx have finally delivered the sculpture, they seemed to be having major problems in both Europe and the USA.


Irena Chalovska, Sweden

Review posted 3 Jan 2022

Great!

Response from Stuart Roy

4 Jan 2022

Dear Irena, Thanks for the review and thanks for buying one of my paintings. I hope it gives you pleasure for many years to come. Glad that you are pleased with it. Regards, Stuart

Irena Chalovska, Sweden

Overall rating

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3 Jan 2022

Great!

Response from Stuart Roy

4 Jan 2022

Dear Irena, Thanks for the review and thanks for buying one of my paintings. I hope it gives you pleasure for many years to come. Glad that you are pleased with it. Regards, Stuart


David Kerr, United Kingdom

Review posted 26 Dec 2021

Absolutely love our sculpture. The only minor negative was it was packed in masses of flow pak. Its not very environmentally friendly and a nightmare to get rid of!

Response from Stuart Roy

26 Dec 2021

Dear David, Thanks for your review. I use packing peanuts which are made of starch and these can be composted, the figures are fragile and it is a difficult balance between wrapping them in bubble wrap and other materials to ensure that they arrive safely. Glad that you are pleased with the sculpture. Best regards, Stuart

David Kerr, United Kingdom

Overall rating

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Listing accuracy

26 Dec 2021

Absolutely love our sculpture. The only minor negative was it was packed in masses of flow pak. Its not very environmentally friendly and a nightmare to get rid of!

Response from Stuart Roy

26 Dec 2021

Dear David, Thanks for your review. I use packing peanuts which are made of starch and these can be composted, the figures are fragile and it is a difficult balance between wrapping them in bubble wrap and other materials to ensure that they arrive safely. Glad that you are pleased with the sculpture. Best regards, Stuart


Thien Ngo, Ireland

Review posted 13 Dec 2021

Amazing sculpture. Love it! Very helpful and efficient, quick delivery, well packed. Thank you.

Response from Stuart Roy

13 Dec 2021

Thank you Thien for your review and your kind comments. Glad that you are pleased with the sculpture.

Thien Ngo, Ireland

Overall rating

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Listing accuracy

13 Dec 2021

Amazing sculpture. Love it! Very helpful and efficient, quick delivery, well packed. Thank you.

Response from Stuart Roy

13 Dec 2021

Thank you Thien for your review and your kind comments. Glad that you are pleased with the sculpture.


Ben Ovington, United Kingdom

Review posted 4 Nov 2021

Lively sculpture and arrived very quickly. Many thanks.

Response from Stuart Roy

4 Nov 2021

Dear Ben, Thanks for your review and glad that you are so happy with the sculpture. Regards, Stuart

Ben Ovington, United Kingdom

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4 Nov 2021

Lively sculpture and arrived very quickly. Many thanks.

Response from Stuart Roy

4 Nov 2021

Dear Ben, Thanks for your review and glad that you are so happy with the sculpture. Regards, Stuart


Douglas Stoneham, Netherlands

Review posted 27 Aug 2021

A charming piece with a great deal of character. Stuart is clearly a passionate and dedicated sculptor which is reflected in the quality of his work.

Response from Stuart Roy

27 Aug 2021

Dear Doug, Thanks for your great review. all the best to you. Stuart

Douglas Stoneham, Netherlands

Overall rating

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Listing accuracy

27 Aug 2021

A charming piece with a great deal of character. Stuart is clearly a passionate and dedicated sculptor which is reflected in the quality of his work.

Response from Stuart Roy

27 Aug 2021

Dear Doug, Thanks for your great review. all the best to you. Stuart


Jeremy Hyland, United Kingdom

Review posted 13 Jul 2021

Very easy process the delivery was excellent

Response from Stuart Roy

13 Jul 2021

Dear Jeremy, Thank you for your review, glad that you are happy with the sculpture. Regards, Stuart

Jeremy Hyland, United Kingdom

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Listing accuracy

13 Jul 2021

Very easy process the delivery was excellent

Response from Stuart Roy

13 Jul 2021

Dear Jeremy, Thank you for your review, glad that you are happy with the sculpture. Regards, Stuart


Carol Harte, United Kingdom

Review posted 8 Jul 2021

The photo didn't do this any justice. I'm so, so happy with it.

Response from Stuart Roy

9 Jul 2021

Dear Carol, Thanks for your review, I am so glad that you are pleased with it. It is difficult to capture in the photos the full aspects of my sculptures. Thanks, Stuart

Carol Harte, United Kingdom

Overall rating

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Delivery and packaging

Listing accuracy

8 Jul 2021

The photo didn't do this any justice. I'm so, so happy with it.

Response from Stuart Roy

9 Jul 2021

Dear Carol, Thanks for your review, I am so glad that you are pleased with it. It is difficult to capture in the photos the full aspects of my sculptures. Thanks, Stuart


Shane Lanier, United States

Review posted 7 Jul 2021

Great piece of art work.

Response from Stuart Roy

8 Jul 2021

Dear Shane, Thank you for your review and glad that you are pleased with your Whale sculpture. Best regards, Stuart

Shane Lanier, United States

Overall rating

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Delivery and packaging

Listing accuracy

7 Jul 2021

Great piece of art work.

Response from Stuart Roy

8 Jul 2021

Dear Shane, Thank you for your review and glad that you are pleased with your Whale sculpture. Best regards, Stuart