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Received this adorable chipmunk. So happy with him. Thank you!!
Response from Olga Shefranov
July 11, 2020
Hello Alison,
Thank you for your feedback )) I am really happy to know that you loved the painting! For the 4-stars rank for Communication, as I understand from your message - this is because I couldn't answer you immediately, as it was night in my country. I answered you immediately in the morning. :)
Thank you,
Best wishes,
Olga
Alison Kirby, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
July 8, 2020
Received this adorable chipmunk. So happy with him. Thank you!!
Response from Olga Shefranov
July 11, 2020
Hello Alison,
Thank you for your feedback )) I am really happy to know that you loved the painting! For the 4-stars rank for Communication, as I understand from your message - this is because I couldn't answer you immediately, as it was night in my country. I answered you immediately in the morning. :)
Thank you,
Best wishes,
Olga
Jim Piccillo, United States
Review posted June 12, 2020
The painting was phenomenal!!! The details don’t come out in the photos but really pop in the painting. The artist sent a beautiful gift along with the painting and the personal touches were spectacular.
Response from Olga Shefranov
June 12, 2020
Hello Jim,
Thank you so much for your wonderful feedback!
I'm very happy to know that you like this painting and my service!
Best wishes,
Olga
Jim Piccillo, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
June 12, 2020
The painting was phenomenal!!! The details don’t come out in the photos but really pop in the painting. The artist sent a beautiful gift along with the painting and the personal touches were spectacular.
Response from Olga Shefranov
June 12, 2020
Hello Jim,
Thank you so much for your wonderful feedback!
I'm very happy to know that you like this painting and my service!
Best wishes,
Olga
Carol Shumate, United States
Review posted May 30, 2020
I could not be happier with this purchase. I love Olga’s work. The purchase process was fast and easy. I can’t wait to hang this in my home.
Response from Olga Shefranov
May 30, 2020
Hi Carol,
Thank you so much for your great review. :)
I'm happy to know that you like my painting.
Best Wishes,
Olga
Carol Shumate, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
May 30, 2020
I could not be happier with this purchase. I love Olga’s work. The purchase process was fast and easy. I can’t wait to hang this in my home.
Response from Olga Shefranov
May 30, 2020
Hi Carol,
Thank you so much for your great review. :)
I'm happy to know that you like my painting.
Best Wishes,
Olga
Rachel Davis, United States
Review posted May 18, 2020
Beautiful piece.
Response from Olga Shefranov
May 18, 2020
Hello Rachel,
Thank you for your great review. :)
Best wishes,
Olga
Rachel Davis, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
May 18, 2020
Beautiful piece.
Response from Olga Shefranov
May 18, 2020
Hello Rachel,
Thank you for your great review. :)
Best wishes,
Olga
Claire G , United Kingdom
Review posted May 7, 2020
This delightful little painting arrived impressively fast - I think the speediest I have ever had a painting arrive from abroad, in spite of the travel restrictions everywhere at present. It was beautifully wrapped, with crisp gold paper and gold ribbon so opening it was an additional gift.
The painting itself is lovely: a little chickadee, very expressive and somehow the texture and sheen of the feathers really show. Olga is a skilled artist and I love it even more 'in person' than online.
Thank you Olga for a perfect buying experience resulting in a work of art I will enjoy for many years to come.
Response from Olga Shefranov
May 7, 2020
Thank you so much for your detailed wonderful feedback! I'm very delighted to hear such kind words.
Claire G , United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
May 7, 2020
This delightful little painting arrived impressively fast - I think the speediest I have ever had a painting arrive from abroad, in spite of the travel restrictions everywhere at present. It was beautifully wrapped, with crisp gold paper and gold ribbon so opening it was an additional gift.
The painting itself is lovely: a little chickadee, very expressive and somehow the texture and sheen of the feathers really show. Olga is a skilled artist and I love it even more 'in person' than online.
Thank you Olga for a perfect buying experience resulting in a work of art I will enjoy for many years to come.
Response from Olga Shefranov
May 7, 2020
Thank you so much for your detailed wonderful feedback! I'm very delighted to hear such kind words.
Joseph Grice, Ireland
Review posted March 3, 2020
Picture was great, delivery was 1 month longer than promised. Was Christmas holiday time so may have been unavoidable.
Response from Olga Shefranov
March 3, 2020
Hello Joseph, thank you for your feedback )) I really happy to know that you loved the painting!
I am sorry that the delivery took more days than what you expected.
Usually, the delivery to the USA takes about two weeks working days ( not including weekends ), but during busy periods of celebrations deliveries may take a little longer.
Sometimes the package can be hold in customs. USPS says that International mail could be hold in customs for up to 45 days. it's wrote on their site.
Unfortunately, I can't control the operation of the mail. But for my part, I do the best that I can to make my customers happy with my service.
Best wishes,
Olga
Joseph Grice, Ireland
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
March 3, 2020
Picture was great, delivery was 1 month longer than promised. Was Christmas holiday time so may have been unavoidable.
Response from Olga Shefranov
March 3, 2020
Hello Joseph, thank you for your feedback )) I really happy to know that you loved the painting!
I am sorry that the delivery took more days than what you expected.
Usually, the delivery to the USA takes about two weeks working days ( not including weekends ), but during busy periods of celebrations deliveries may take a little longer.
Sometimes the package can be hold in customs. USPS says that International mail could be hold in customs for up to 45 days. it's wrote on their site.
Unfortunately, I can't control the operation of the mail. But for my part, I do the best that I can to make my customers happy with my service.
Best wishes,
Olga
Jenefer Hudson, United Kingdom
Review posted March 1, 2020
Great
Response from Olga Shefranov
March 1, 2020
Hello Jenefer, Thank you so much for your great review. :) Best wishes, Olga.
Jenefer Hudson, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
March 1, 2020
Great
Response from Olga Shefranov
March 1, 2020
Hello Jenefer, Thank you so much for your great review. :) Best wishes, Olga.
Dana Bartley, United States
Review posted Jan. 22, 2020
Wonderful
Just a beautiful watercolor, just what I was looking. Quick delivery also.
Response from Olga Shefranov
Jan. 22, 2020
Hello Dana,
Thank you so much for your wonderful review.
I'm really happy to know that you like this painting.
Best wishes,
Olga.
Dana Bartley, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
Jan. 22, 2020
Wonderful
Just a beautiful watercolor, just what I was looking. Quick delivery also.
Response from Olga Shefranov
Jan. 22, 2020
Hello Dana,
Thank you so much for your wonderful review.
I'm really happy to know that you like this painting.
Best wishes,
Olga.
Dana Bartley, United States
Review posted Jan. 3, 2020
Olga Just wonderful just beautiful. Two more aviary for my collection thank you for the well packaged fast shipment. I believe I just received another one today the tanager.
Thank you very much, Dana
Response from Olga Shefranov
Jan. 3, 2020
Thanks Dana for a fantastic review. You have made my day! All the best Olga
Dana Bartley, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
Jan. 3, 2020
Olga Just wonderful just beautiful. Two more aviary for my collection thank you for the well packaged fast shipment. I believe I just received another one today the tanager.
Thank you very much, Dana
Response from Olga Shefranov
Jan. 3, 2020
Thanks Dana for a fantastic review. You have made my day! All the best Olga
Alex Yaw, United States
Review posted Dec. 21, 2019
Absolutely beautiful!! The hornbill is even more endearing in person!
Response from Olga Shefranov
Dec. 21, 2019
Thank you so much Alex for your wonderful review. You have made my day! I'm very happy to know you like your hornbill. Warm regards, Olga
Alex Yaw, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
Dec. 21, 2019
Absolutely beautiful!! The hornbill is even more endearing in person!
Response from Olga Shefranov
Dec. 21, 2019
Thank you so much Alex for your wonderful review. You have made my day! I'm very happy to know you like your hornbill. Warm regards, Olga
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