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Unfortunately it arrived damaged but I think that I can fix it.
Response from Nikita Ostapenco
19 Jan 2019
Thank you very much for your review. I am constantly improving my packaging skills and I hope to achieve success in this )))
Thomas Skelly, United States
Review posted 19 Dec 2018
Overall good experience, Packaging was great. Had small damage on one corner of frame. The artist offered a solution. I would buy from him again.
Response from Nikita Ostapenco
23 Dec 2018
Thank you very much Thomas, I will try to make my parcels more secure))
Thomas Skelly, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
19 Dec 2018
Overall good experience, Packaging was great. Had small damage on one corner of frame. The artist offered a solution. I would buy from him again.
Response from Nikita Ostapenco
23 Dec 2018
Thank you very much Thomas, I will try to make my parcels more secure))
An Artfinder user, United Kingdom
Review posted 10 Dec 2018
I was delighted with the artwork I received, it was exactly as the image implied and professionally wrapped to reach me safely through the post. Emails and delivery were prompt and kept me well informed.
Response from Nikita Ostapenco
11 Dec 2018
I'm so happy from such nice words, glad you enjoyed it )))
An Artfinder user, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
10 Dec 2018
I was delighted with the artwork I received, it was exactly as the image implied and professionally wrapped to reach me safely through the post. Emails and delivery were prompt and kept me well informed.
Response from Nikita Ostapenco
11 Dec 2018
I'm so happy from such nice words, glad you enjoyed it )))
Anita Beal, United Kingdom
Review posted 30 Nov 2018
Love Nikita’s whacky cats!! I will be ordering again and, soon!!
Response from Nikita Ostapenco
2 Dec 2018
I am very glad that you liked it, new cats coming soon )))
Anita Beal, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
30 Nov 2018
Love Nikita’s whacky cats!! I will be ordering again and, soon!!
Response from Nikita Ostapenco
2 Dec 2018
I am very glad that you liked it, new cats coming soon )))
Cyn D, United States
Review posted 18 Nov 2018
Nikita kept me informed of my order and arrived well packaged. The painting is colorful and looks just as it did on my monitor. I love the frame and his "signiture".
Response from Nikita Ostapenco
18 Nov 2018
Thank you very much Cyn, I am happy that you liked everything.
Cyn D, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
18 Nov 2018
Nikita kept me informed of my order and arrived well packaged. The painting is colorful and looks just as it did on my monitor. I love the frame and his "signiture".
Response from Nikita Ostapenco
18 Nov 2018
Thank you very much Cyn, I am happy that you liked everything.
I love it! Thank you. The painting is thick with textured paint and a joy to look at :)
Response from Nikita Ostapenco
2 Nov 2018
Thank you so much Luci, i'm more than happy when i read your review))
Tom Mellor, United Kingdom
Review posted 1 Nov 2018
I love these gouache painting and the whole buying experience easy!
Would definitely buy again from Nikita.
Response from Nikita Ostapenco
2 Nov 2018
Thank you so much Tom for your purchase and for review !! Do not forget to use the discount code that I sent you next time )))
Tom Mellor, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
1 Nov 2018
I love these gouache painting and the whole buying experience easy!
Would definitely buy again from Nikita.
Response from Nikita Ostapenco
2 Nov 2018
Thank you so much Tom for your purchase and for review !! Do not forget to use the discount code that I sent you next time )))
Stephanie Rushneck, United States
Review posted 29 Oct 2018
I absolutely loved the painting! Unfortunately it arrived broken! I did not realize when I ordered the painting that it was done on the actual glass itself, so it could not be salvaged...
Truly disappointed because it was a great piece!
Response from Nikita Ostapenco
31 Oct 2018
Hi Stephanie, I was very upset by this situation and of course I will do for you a new artwork for free and the shortest time. Just please send me a photo because I want to understand how to improve the packaging. I understand that glass is a fragile material that's why I try to make the packaging as safe as possible. Even when I first registered on the Artfinder I understood that difficulties might arise with this and i immediately decided that even if this happens and the artwork is broken during shipment , I will make a new artwork and send to the client for free.
Stephanie Rushneck, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
29 Oct 2018
I absolutely loved the painting! Unfortunately it arrived broken! I did not realize when I ordered the painting that it was done on the actual glass itself, so it could not be salvaged...
Truly disappointed because it was a great piece!
Response from Nikita Ostapenco
31 Oct 2018
Hi Stephanie, I was very upset by this situation and of course I will do for you a new artwork for free and the shortest time. Just please send me a photo because I want to understand how to improve the packaging. I understand that glass is a fragile material that's why I try to make the packaging as safe as possible. Even when I first registered on the Artfinder I understood that difficulties might arise with this and i immediately decided that even if this happens and the artwork is broken during shipment , I will make a new artwork and send to the client for free.
Love it! The artist accidentally sent the wrong painting that I actually purchased so I decided to purchase it as well as the original one that I wanted. I do not regret it at all! It is gorgeous! I can't wait to receive the first one that I purchased! Thank you Nikita!
Response from Nikita Ostapenco
31 Oct 2018
I want to apologize again for this incident. But I am very happy that we both won from this situation. Thank you Kathy!!! I hope my artworks will please you every day )))
Love it! The artist accidentally sent the wrong painting that I actually purchased so I decided to purchase it as well as the original one that I wanted. I do not regret it at all! It is gorgeous! I can't wait to receive the first one that I purchased! Thank you Nikita!
Response from Nikita Ostapenco
31 Oct 2018
I want to apologize again for this incident. But I am very happy that we both won from this situation. Thank you Kathy!!! I hope my artworks will please you every day )))
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