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I am very pleased to have bought this painting from Luis. He is an excellent person to deal with. The painting itself caught my attention as soon as I saw it and I kept returning to it to make sure my first impressions held. They did. There was a lot of background information and additional photos to give context and different perspectives. Luis went out of his way several times to sort out delivery problems with the courier - none of which were of his making - so the painting took longer than expected to arrive (hence the 4 star for delivery, though the packaging was as secure and robust as it could be). Luis kept me fully informed of the obstacles needlessly being raised by the courier not being conversant with UK address codes, and he even travelled to different towns to find a solution. When the picture arrived, it fully accorded with what I was expecting. I plan to have the painting framed, so if you contact me after a month or so, I'd be glad to provide a photo in situ.
Response from Luis Rincon
July 27, 2023
Hello Steve, I appreciate very much your sincere feedback, I did everything possible within my responsibility for the fast and problem-less delivery, sometimes the failures are human, but this one was due to Spanish post system, the good thing is that it was finally resolved and that you have the artwork in your house, I’ll be happy to see a photo of how it looks on your wall, I really appreciate this detail. Best regards
Steve Bennion, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
July 25, 2023
I am very pleased to have bought this painting from Luis. He is an excellent person to deal with. The painting itself caught my attention as soon as I saw it and I kept returning to it to make sure my first impressions held. They did. There was a lot of background information and additional photos to give context and different perspectives. Luis went out of his way several times to sort out delivery problems with the courier - none of which were of his making - so the painting took longer than expected to arrive (hence the 4 star for delivery, though the packaging was as secure and robust as it could be). Luis kept me fully informed of the obstacles needlessly being raised by the courier not being conversant with UK address codes, and he even travelled to different towns to find a solution. When the picture arrived, it fully accorded with what I was expecting. I plan to have the painting framed, so if you contact me after a month or so, I'd be glad to provide a photo in situ.
Response from Luis Rincon
July 27, 2023
Hello Steve, I appreciate very much your sincere feedback, I did everything possible within my responsibility for the fast and problem-less delivery, sometimes the failures are human, but this one was due to Spanish post system, the good thing is that it was finally resolved and that you have the artwork in your house, I’ll be happy to see a photo of how it looks on your wall, I really appreciate this detail. Best regards
BEAUTIFUL PIECE! THE PHOTO DOES NOT GIVE THE ARTWORK THE JUSTICE IT DESERVES!
Response from Luis Rincon
June 23, 2023
Thanks for your opinion. I appreciate. And yes, I agree. In reality it always looks better than on photo. Aura IS not captured by camera
Donald Smoot, United States
Review posted June 24, 2023
Stunning work. Great packaging.
Response from Luis Rincon
June 24, 2023
You never know where your painting will travel. This is why it is important to work integrally at every stage of the production and delivery of the pieces. I’m glad everything turned out the best.
Donald Smoot, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
June 24, 2023
Stunning work. Great packaging.
Response from Luis Rincon
June 24, 2023
You never know where your painting will travel. This is why it is important to work integrally at every stage of the production and delivery of the pieces. I’m glad everything turned out the best.
Shoko Beaudet, United States
Review posted July 21, 2022
I’m so glad I purchased this art piece. It’s beautiful on our dining room wall and makes us happy every time we have this piece in our sight.
Response from Luis Rincon
June 24, 2023
Reading this opinion makes me a very happy person
Shoko Beaudet, United States
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Seller communication
Delivery and packaging
Listing accuracy
July 21, 2022
I’m so glad I purchased this art piece. It’s beautiful on our dining room wall and makes us happy every time we have this piece in our sight.
Response from Luis Rincon
June 24, 2023
Reading this opinion makes me a very happy person
Harry Warner, United Kingdom
Review posted July 15, 2022
Delivered quickly, lovely painting
Response from Luis Rincon
June 24, 2023
.Thanks Very much. I really love that people are happy with my work.
Harry Warner, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
July 15, 2022
Delivered quickly, lovely painting
Response from Luis Rincon
June 24, 2023
.Thanks Very much. I really love that people are happy with my work.
Paulo Barata, Portugal
Review posted May 26, 2021
O quadro chegou bem acondicionado, em bom estado, foi rápido e a pintura é muito bonita.
Paulo
Response from Luis Rincon
May 27, 2021
Fico feliz em enviar meu trabalho para você, obrigado Paulo.
Paulo Barata, Portugal
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
May 26, 2021
O quadro chegou bem acondicionado, em bom estado, foi rápido e a pintura é muito bonita.
Paulo
Response from Luis Rincon
May 27, 2021
Fico feliz em enviar meu trabalho para você, obrigado Paulo.
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