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It’s all a little bit insane!
The painting was shipped in time, but the customer was not at home and DHL kept it in their storage in the customers home town for 5 weeks. DHL is still waiting for a call to schedule a new delivery.
All my messages through Artfinder the customer never read – „Not seen yet“.
The customer got all the tracking informations and she could track the shipment history at any time, but she doesn’t care about it.
The first reaction I’ve received from her after 5 weeks is this bad review but without any communication before.
I asked her to change this review, but there is still no communication and no cooperation.
In the end Artfinder tried to contact the customer, and now we’ll see what happens.
Eva-Maria Aagaard-Kummer, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
10 May 2017
I haven't received the picture yet!!
Response from Kirsten Handelmann
14 May 2017
It’s all a little bit insane!
The painting was shipped in time, but the customer was not at home and DHL kept it in their storage in the customers home town for 5 weeks. DHL is still waiting for a call to schedule a new delivery.
All my messages through Artfinder the customer never read – „Not seen yet“.
The customer got all the tracking informations and she could track the shipment history at any time, but she doesn’t care about it.
The first reaction I’ve received from her after 5 weeks is this bad review but without any communication before.
I asked her to change this review, but there is still no communication and no cooperation.
In the end Artfinder tried to contact the customer, and now we’ll see what happens.
Lina Mattei, Canada
Review posted 26 Apr 2017
Love the vibrancy of this piece!
Beautiful.
Response from Kirsten Handelmann
27 Apr 2017
Thank you so much for that great review, Lina. I'm very delighted that you love it.
All the best to you
Lina Mattei, Canada
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
26 Apr 2017
Love the vibrancy of this piece!
Beautiful.
Response from Kirsten Handelmann
27 Apr 2017
Thank you so much for that great review, Lina. I'm very delighted that you love it.
All the best to you
Maria da Conceição Grilo, Portugal
Review posted 15 Sep 2016
I´m satified with the service and all the feedback given by the artist. Thank you.
I would like to know if the picture i am sending you is well received.
Best Regards
Response from Kirsten Handelmann
18 Sep 2016
Thank you so much for supporting me and I'm very happy that you are satisfied.
All the best to you!!!
Maria da Conceição Grilo, Portugal
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
15 Sep 2016
I´m satified with the service and all the feedback given by the artist. Thank you.
I would like to know if the picture i am sending you is well received.
Best Regards
Response from Kirsten Handelmann
18 Sep 2016
Thank you so much for supporting me and I'm very happy that you are satisfied.
All the best to you!!!
Jenna Meehan, Australia
Review posted 10 Sep 2016
Beautiful unique artwork
Response from Kirsten Handelmann
11 Sep 2016
Dear Jenna, I am very happy with your wonderful review! Thank you so much!
Jenna Meehan, Australia
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Listing accuracy
10 Sep 2016
Beautiful unique artwork
Response from Kirsten Handelmann
11 Sep 2016
Dear Jenna, I am very happy with your wonderful review! Thank you so much!
julia whittle, United Kingdom
Review posted 19 Aug 2016
The painting was delivered promptly and in good packaging. The painting was even better than the picture portrayed.
Response from Kirsten Handelmann
20 Aug 2016
Dear Julia, I'm very happy that you like it. All the best to you!!
julia whittle, United Kingdom
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Listing accuracy
19 Aug 2016
The painting was delivered promptly and in good packaging. The painting was even better than the picture portrayed.
Response from Kirsten Handelmann
20 Aug 2016
Dear Julia, I'm very happy that you like it. All the best to you!!
Kate Rhodes, Australia
Review posted 28 Jul 2016
Lovely painting, it arrived well packaged from Germany to Australia. Can't wait to frame it!
Response from Kirsten Handelmann
29 Jul 2016
Thank you very much for your purchase and supporting me!!!
Kate Rhodes, Australia
Overall rating
Seller communication
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Listing accuracy
28 Jul 2016
Lovely painting, it arrived well packaged from Germany to Australia. Can't wait to frame it!
Response from Kirsten Handelmann
29 Jul 2016
Thank you very much for your purchase and supporting me!!!
Kate Newbury-Helps, United Kingdom
Review posted 2 Jun 2016
We are so happy with our piece of art from Kirsten. The vibrant painting brightens up our room: the pictures online don't even do it justice!
Response from Kirsten Handelmann
3 Jun 2016
Thank you so much for that great review and supporting my artwork. All the best to you.
Kate Newbury-Helps, United Kingdom
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Listing accuracy
2 Jun 2016
We are so happy with our piece of art from Kirsten. The vibrant painting brightens up our room: the pictures online don't even do it justice!
Response from Kirsten Handelmann
3 Jun 2016
Thank you so much for that great review and supporting my artwork. All the best to you.
An Artfinder user, United Kingdom
Review posted 26 May 2016
the painting perfect
Response from Kirsten Handelmann
26 May 2016
Thank you so much, Helen!
All the best to you.
An Artfinder user, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
26 May 2016
the painting perfect
Response from Kirsten Handelmann
26 May 2016
Thank you so much, Helen!
All the best to you.
Liz Thorpe, United States
Review posted 10 May 2016
I adore the painting, it's going in my daughters room, we just love the vibrant colors!
Thank you so much!
Liz Thorpe
Response from Kirsten Handelmann
11 May 2016
Thank you so much for your nice words and for supporting my work, Liz.
All the best to you!!
Liz Thorpe, United States
Overall rating
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Listing accuracy
10 May 2016
I adore the painting, it's going in my daughters room, we just love the vibrant colors!
Thank you so much!
Liz Thorpe
Response from Kirsten Handelmann
11 May 2016
Thank you so much for your nice words and for supporting my work, Liz.
All the best to you!!
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