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Lovely piece of art, but Kirsten didn’t send the piece correctly regarding export/import taxes to the UK. Pls check these details before purchasing. Fortunately Artfinder were fantastic in resolving the issue.
Response from Kirsten Handelmann
23 May 2025
Thank you very much, Hannah!
I shipped the painting correctly with all the required export documents for the UK.
Regarding the invoice you received from DHL about the local import taxes and customs duties you can read in the Artfinder-Knowledge base that it’s the responsibility of the customer placing the order to pay any local import taxes and customs duties.
The refund of this amount was an exception and was split between Artfinder and me.
Hannah Markland, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
21 May 2025
Lovely piece of art, but Kirsten didn’t send the piece correctly regarding export/import taxes to the UK. Pls check these details before purchasing. Fortunately Artfinder were fantastic in resolving the issue.
Response from Kirsten Handelmann
23 May 2025
Thank you very much, Hannah!
I shipped the painting correctly with all the required export documents for the UK.
Regarding the invoice you received from DHL about the local import taxes and customs duties you can read in the Artfinder-Knowledge base that it’s the responsibility of the customer placing the order to pay any local import taxes and customs duties.
The refund of this amount was an exception and was split between Artfinder and me.
Alisha O’Gara, United States
Review posted 7 May 2025
The artwork arrived safe and sound and we love it!
Response from Kirsten Handelmann
8 May 2025
Thank you very much, Alisha!
Alisha O’Gara, United States
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Listing accuracy
7 May 2025
The artwork arrived safe and sound and we love it!
Response from Kirsten Handelmann
8 May 2025
Thank you very much, Alisha!
Patricia Bennett, United States
Review posted 14 Jul 2023
I absolutely love my painting and working with Kirsten was easy and simple. I highly recommend Kirsten.
Response from Kirsten Handelmann
15 Jul 2023
Thank you so much, Patricia!
Patricia Bennett, United States
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14 Jul 2023
I absolutely love my painting and working with Kirsten was easy and simple. I highly recommend Kirsten.
The work you submitted is very beautiful.
There was a slight problem with the tension of the canvas, but the author gave me careful advice, and I am currently adjusting it according to her instructions.
The author has indicated that this problem may be caused by air pressure, humidity, etc. during transportation.
Anyway, I'm having a great time with this work.
The work you submitted is very beautiful.
There was a slight problem with the tension of the canvas, but the author gave me careful advice, and I am currently adjusting it according to her instructions.
The author has indicated that this problem may be caused by air pressure, humidity, etc. during transportation.
Anyway, I'm having a great time with this work.
Vickie Shelves, United States
Review posted 19 Nov 2021
Art was just and pictured and beautifully done. Can't wait to get it framed and on wall
Response from Kirsten Handelmann
20 Nov 2021
Dear Vickie,
thank you so much for that great review.
All the best to you!!
Vickie Shelves, United States
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Listing accuracy
19 Nov 2021
Art was just and pictured and beautifully done. Can't wait to get it framed and on wall
Response from Kirsten Handelmann
20 Nov 2021
Dear Vickie,
thank you so much for that great review.
All the best to you!!
Ms Melanie Eustace, Ireland
Review posted 15 Apr 2021
I was thrilled to receive this incredibly beautiful painting. Kirsten sent it immediately and it was packaged superbly to ensure no damage during transit.
The painting is even more spectacular in real life - truly vibrant colours and splashes of gold leaf. I couldn't be happier!
Response from Kirsten Handelmann
16 Apr 2021
I'm so happy about this great review and that you love your new painting!
Thank you very much, Melanie!!
Ms Melanie Eustace, Ireland
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Delivery and packaging
Listing accuracy
15 Apr 2021
I was thrilled to receive this incredibly beautiful painting. Kirsten sent it immediately and it was packaged superbly to ensure no damage during transit.
The painting is even more spectacular in real life - truly vibrant colours and splashes of gold leaf. I couldn't be happier!
Response from Kirsten Handelmann
16 Apr 2021
I'm so happy about this great review and that you love your new painting!
Thank you very much, Melanie!!
Cynthia Beauchamp, United States
Review posted 19 Oct 2020
Beautiful.
Response from Kirsten Handelmann
20 Oct 2020
Thank you Cynthia for your review. Glad you like it! Warm regards!!
Cynthia Beauchamp, United States
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19 Oct 2020
Beautiful.
Response from Kirsten Handelmann
20 Oct 2020
Thank you Cynthia for your review. Glad you like it! Warm regards!!
Craig Butler, United Kingdom
Review posted 5 Sep 2020
Wonderful painting and great communication throughout. The piece is simply gorgeous.
Response from Kirsten Handelmann
6 Sep 2020
Dear Craig, thank you so much for your order and that great review.
All the best to you!!
Craig Butler, United Kingdom
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5 Sep 2020
Wonderful painting and great communication throughout. The piece is simply gorgeous.
Response from Kirsten Handelmann
6 Sep 2020
Dear Craig, thank you so much for your order and that great review.
All the best to you!!
Robert Large, United Kingdom
Review posted 10 Jul 2020
Very pleased with the painting i bought and the process of acknowledgement and delivery was very smooth. Thanks
Response from Kirsten Handelmann
11 Jul 2020
Dear Robert,
thank you so much for your trust and order and that great review.
All the best to you!!!
Robert Large, United Kingdom
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Listing accuracy
10 Jul 2020
Very pleased with the painting i bought and the process of acknowledgement and delivery was very smooth. Thanks
Response from Kirsten Handelmann
11 Jul 2020
Dear Robert,
thank you so much for your trust and order and that great review.
All the best to you!!!
Joanna Viinikka, Finland
Review posted 16 Jan 2018
The painting arrived promptly and it was very well packed. Thank you so much, I am extremely pleased with it!
Response from Kirsten Handelmann
17 Jan 2018
Dear Joanna, thank you so much for that kind words and that great review.
All the best to you.
Joanna Viinikka, Finland
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Seller communication
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Listing accuracy
16 Jan 2018
The painting arrived promptly and it was very well packed. Thank you so much, I am extremely pleased with it!
Response from Kirsten Handelmann
17 Jan 2018
Dear Joanna, thank you so much for that kind words and that great review.
All the best to you.
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