Reviews for Kat Crosby
Ghillie Dhu, United Kingdom
7 May 2017
Multiple challenging communications with Kat regarding a delivery issue resulted in no support. Instead artfinder stepped in to help. The costs for importing to U.K. had not been factored into pricing nor paid for so the piece was held at customs pending payment which I covered after spending my time tracking down what had happened. Disappointing all round.
Response from Kat Crosby
7 May 2017
I am very sorry that the buyer had to experience these complications. I have shipped pieces numerous times to the U.K., France, Sweden and other European countries without any issues. I called on Artfinder to step in because being in a different country I wasn't getting satisfactory information on what the delay was in delivering this piece and I thought they could assist me. As far as shipping or tariffs being higher, this was no fault of mine…I brought the piece to the United States Post Office and had them weigh and ship the piece. If they did not charge me enough to get the piece to its final destination I really don't see how I should be held accountable, the rate was in line with past pieces that I have shipped overseas. Let me also state here that the buyer paid way less than what the actual shipping cost was…probably by half, but I'm willing to meet the consumer half way on shipping because I know how expensive it can be to ship large packages. Again, I'm sorry about this unfortunate experience.
An Artfinder user, United States
12 Apr 2017
Beautiful painting, thanks so much.
Response from Kat Crosby
13 Apr 2017
So pleased you're happy with the piece! And, thank you for the great review! Many thanks and all the best! Kat
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Corey Hudgins, United States
20 Feb 2017
Art work is received and looks fantastic. Hanging on the wall now.
Response from Kat Crosby
25 Feb 2017
Thanks so much Corey! I'm glad you're pleased with the piece! May you enjoy it for years to come. Take care and thanks again! Kat
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Christianna Pruden, United States
17 Oct 2016
Love the art- the paintings are wonderful and I appreciate the Certificates of Authenticity. Very happy!
Kirsten Mackintosh (MA Hons), France
14 Mar 2016
Gorgeous abstract work. Thank you.
Charlotte Kiddy, United Kingdom
5 Jan 2016
I love the two paintings, and they arrived quickly to the UK. Thanks very much Kat.
Brent Nygren, United States
5 Jan 2016
Great way to get original art!
Sara E Clemente Sosa, United States
14 Oct 2015
Love, Love, love the pieces I received and most definitely the customer service provided by Kat Crosby.
Response from Kat Crosby
14 Oct 2015
Thank you so much Sara! I'm happy you love your pieces and happy to have wonderful collectors like you! You're an inspiration! Thanks again! Kat
Kye, United Kingdom
28 Sep 2015
Love the painting. Packaged perfectly and arrived in good condition. Thanks Kat.
Response from Kat Crosby
29 Sep 2015
Kye, thanks so much for the excellent review! It is greatly appreciated. Glad to know that your painting arrived safely and all is good. Take care, Kat
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Francine Hughes, United States
25 Sep 2015
Excellent transaction all around; Beautiful art, fast shipping, well packaged !
Response from Kat Crosby
25 Sep 2015
Thank you so much Francine! I am happy you're pleased with your pieces. And thank you for leaving such a wonderful review! I truly do appreciate it. Sincerely, Kat
