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Lovely piece which will look great on my wall of beach paintings, I already have another of Holkham Beach I inherited from my mother and they’ll look great next to each other
Henri Hunter, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
17 Nov 2018
Lovely piece which will look great on my wall of beach paintings, I already have another of Holkham Beach I inherited from my mother and they’ll look great next to each other
Absolutely love the piece.
Didn't have any communication.
Disappointed with the delivery at a cost of £5.95 it seems poor that it took 8 days to arrive.
Response from Fiona Carver
14 Jul 2017
Dear Anthony,
I'm so pleased that you like the lino print you ordered but I am so sorry that you are disappointed by the delivery and communication. I despatched it within the advertised 5 working days and I see that they attempted delivery and left a card the next day and that you collected it from the post office the day after that. I'd love to be able to speed up my delivery but I keep it at 5 working days for despatch as I know I can keep to that and I wouldn't want to let anyone down. I use Royal Mail signed for delivery as I find them to be reliable. I have tried cheaper companies in the past but have had trouble with them damaging parcels a number of times.
I don't want anyone to be disappointed when buying one of my prints and I am sorry that you have been. I will have another look at the my postage times etc and see if there is anything I can do in the future to improve it.
Thank you for your comments and again for you order. Best wishes, Fiona
Anthony Williams, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
14 Jul 2017
Absolutely love the piece.
Didn't have any communication.
Disappointed with the delivery at a cost of £5.95 it seems poor that it took 8 days to arrive.
Response from Fiona Carver
14 Jul 2017
Dear Anthony,
I'm so pleased that you like the lino print you ordered but I am so sorry that you are disappointed by the delivery and communication. I despatched it within the advertised 5 working days and I see that they attempted delivery and left a card the next day and that you collected it from the post office the day after that. I'd love to be able to speed up my delivery but I keep it at 5 working days for despatch as I know I can keep to that and I wouldn't want to let anyone down. I use Royal Mail signed for delivery as I find them to be reliable. I have tried cheaper companies in the past but have had trouble with them damaging parcels a number of times.
I don't want anyone to be disappointed when buying one of my prints and I am sorry that you have been. I will have another look at the my postage times etc and see if there is anything I can do in the future to improve it.
Thank you for your comments and again for you order. Best wishes, Fiona
Henri Hunter, United Kingdom
Review posted 31 May 2017
Even better in real life. Beautiful colours. The print arrived quickly and was very well wrapped. Will certainly buy from this artist again
Henri Hunter, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
31 May 2017
Even better in real life. Beautiful colours. The print arrived quickly and was very well wrapped. Will certainly buy from this artist again
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