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Emma Cownie

Joined Artfinder: May 2013

Artworks for sale: 1028

(272)

United Kingdom

Reviews for Emma Cownie

5.0

Overall rating

Based on 272 reviews

Show breakdown

Seller communication

Delivery and packaging

Listing accuracy

K F, Singapore

Review posted 24 Sep 2016

Emma was a pleasure to work with, and the painting arrived promptly and well packaged. The artwork itself is wonderful -- the colors are vibrant and lend their own energy to an otherwise peaceful, bucolic scene: traditional English countryside with a modern twist! Highly recommend this artist.

Response from Emma Cownie

28 Sep 2016

Hi Kelly, I am so delighted to hear your new painting made it to Singapore safe and sound and that you love it. A little bit of the English landscape in the Far East is what Artfinder is all about. I also love your description of my work - that is exactly what I tried to achieve. It is even better when artists know collectors really appreciate their work and cherish them. Thank you Kelly, long may this lovely painting bring you enjoyment! Emma

K F, Singapore

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

24 Sep 2016

Emma was a pleasure to work with, and the painting arrived promptly and well packaged. The artwork itself is wonderful -- the colors are vibrant and lend their own energy to an otherwise peaceful, bucolic scene: traditional English countryside with a modern twist! Highly recommend this artist.

Response from Emma Cownie

28 Sep 2016

Hi Kelly, I am so delighted to hear your new painting made it to Singapore safe and sound and that you love it. A little bit of the English landscape in the Far East is what Artfinder is all about. I also love your description of my work - that is exactly what I tried to achieve. It is even better when artists know collectors really appreciate their work and cherish them. Thank you Kelly, long may this lovely painting bring you enjoyment! Emma


Gavin Helmer, United Kingdom

Review posted 11 Sep 2016

Very happy thank you. Really fantastic capture of colours.

Response from Emma Cownie

14 Sep 2016

Hi Gavin and thank you for such a great review. So delighted you love your new painting. Best wishes, Emma

Gavin Helmer, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

11 Sep 2016

Very happy thank you. Really fantastic capture of colours.

Response from Emma Cownie

14 Sep 2016

Hi Gavin and thank you for such a great review. So delighted you love your new painting. Best wishes, Emma


Francesca Cheryl, United Kingdom

Review posted 5 Sep 2016

The painting has a patch to the left of the man that isn't visible in the pictures online. It looks like a cover up of a blemish. Picture is lovely but disappointed with the blemish

Response from Emma Cownie

10 Sep 2016

Hi Francesca, I am sorry you are disappointed with your painting. I am very disappointed too. I use the highest quality canvas. I use linen canvas which is more expensive than cotton and higher quality. Linen is a natural textile and its texture is not 100% flat like MDF board. There are variations in the thread and I believe this accounts for the "blemish". I am disappointed you did not comunicate this to me eariler, prior to this review stage. I sent you communication via Artfinder which I see is unread from your side which is perhaps why you only gave me 3 out of 5 for seller communication. I take so much care selling and delivering art to collectors as my previous reviews hopefully show. Indeed you gave me 5 out of 5 for delivery. Hence I am very disappointed that a collector has had an experience they are not entirely happy with. Personally I would have sent the painting back if not happy, within the 14 day limit Artfinder generously allow or at least contacted me regarding this issue so that this could have been resolved rather than via a review. We could even have discussed sending you an alternative "people portrait" instead. Although you are now outside that limit, from date of purchase, I will contact Artfinder to see if they could arrange to send the painting back if you are happy with it and all at my own personal cost. As a dedicated artist I do not like the idea a collector is not completely happy with one of my paintings and love them as I do. My paintings are very personal to me and not a commodity I simply send off. I want collectors to love and enjoy them as I do. I would rather have the painting returned in this scenario. Let me now how you wish to proceed? Best wishes, Emma

Francesca Cheryl, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

5 Sep 2016

The painting has a patch to the left of the man that isn't visible in the pictures online. It looks like a cover up of a blemish. Picture is lovely but disappointed with the blemish

Response from Emma Cownie

10 Sep 2016

Hi Francesca, I am sorry you are disappointed with your painting. I am very disappointed too. I use the highest quality canvas. I use linen canvas which is more expensive than cotton and higher quality. Linen is a natural textile and its texture is not 100% flat like MDF board. There are variations in the thread and I believe this accounts for the "blemish". I am disappointed you did not comunicate this to me eariler, prior to this review stage. I sent you communication via Artfinder which I see is unread from your side which is perhaps why you only gave me 3 out of 5 for seller communication. I take so much care selling and delivering art to collectors as my previous reviews hopefully show. Indeed you gave me 5 out of 5 for delivery. Hence I am very disappointed that a collector has had an experience they are not entirely happy with. Personally I would have sent the painting back if not happy, within the 14 day limit Artfinder generously allow or at least contacted me regarding this issue so that this could have been resolved rather than via a review. We could even have discussed sending you an alternative "people portrait" instead. Although you are now outside that limit, from date of purchase, I will contact Artfinder to see if they could arrange to send the painting back if you are happy with it and all at my own personal cost. As a dedicated artist I do not like the idea a collector is not completely happy with one of my paintings and love them as I do. My paintings are very personal to me and not a commodity I simply send off. I want collectors to love and enjoy them as I do. I would rather have the painting returned in this scenario. Let me now how you wish to proceed? Best wishes, Emma


Betsy Whitaker, United States

Review posted 13 Aug 2016

I love this painting. It looks so bright and fresh on the wall.

Betsy Whitaker, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

13 Aug 2016

I love this painting. It looks so bright and fresh on the wall.


Megha Kehar, Australia

Review posted 28 Jul 2016

The colours are so bold and vibrant. Thanks Emma for sharing your art!

Megha Kehar, Australia

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

28 Jul 2016

The colours are so bold and vibrant. Thanks Emma for sharing your art!


Janet McIntosh, United States

Review posted 9 Jul 2016

Thank you, Emma, for another fantastic painting. Every time I look at this fellow, I smile. He's so vivid and expressive. Thanks as well for your wonderful communication (as usual). All good wishes, Janet

Response from Emma Cownie

9 Jul 2016

Thank you Janet for another excellent review. It is a delight to sell my work to a collector like you, who loves my work. Best wishes, Emma

Janet McIntosh, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

9 Jul 2016

Thank you, Emma, for another fantastic painting. Every time I look at this fellow, I smile. He's so vivid and expressive. Thanks as well for your wonderful communication (as usual). All good wishes, Janet

Response from Emma Cownie

9 Jul 2016

Thank you Janet for another excellent review. It is a delight to sell my work to a collector like you, who loves my work. Best wishes, Emma


John Stacy, United States

Review posted 4 Jun 2016

Emma's painting is wonderful. She was very quick to post the work and it arrived on our doorstep within a week. I contacted Emma with questions about the scene and she was very obliging. I hope to purchase works again from her in the future. Now to find the perfect frame. . .

Response from Emma Cownie

4 Jun 2016

Hi John and thank you for such a great review. I am so delighted you love your new painting. That is always music to my ears. Best wishes Emma

John Stacy, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

4 Jun 2016

Emma's painting is wonderful. She was very quick to post the work and it arrived on our doorstep within a week. I contacted Emma with questions about the scene and she was very obliging. I hope to purchase works again from her in the future. Now to find the perfect frame. . .

Response from Emma Cownie

4 Jun 2016

Hi John and thank you for such a great review. I am so delighted you love your new painting. That is always music to my ears. Best wishes Emma


An Artfinder user, United Kingdom

Review posted 27 May 2016

A beautiful painting... I love with every inch of it. Great service and delivery. Only one problem, which painting to buy next?!

Response from Emma Cownie

27 May 2016

Dear Helen, thank you for such a lovely review. I am delighted you love your painting and had such a good experience buying from me. Look forward to hearing your next selection and hoping it is one of mine! Best wishes, Emma

An Artfinder user, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

27 May 2016

A beautiful painting... I love with every inch of it. Great service and delivery. Only one problem, which painting to buy next?!

Response from Emma Cownie

27 May 2016

Dear Helen, thank you for such a lovely review. I am delighted you love your painting and had such a good experience buying from me. Look forward to hearing your next selection and hoping it is one of mine! Best wishes, Emma


Margaret McCarthy, United States

Review posted 24 Apr 2016

I was quite impressed with this piece of art, and now that I have it I just love it.

Response from Emma Cownie

24 Apr 2016

Hi Margaret, thank you for you review. Delighted to hear you love your new painting. That is music to my ears. For my information, and other artlovers wishing to buy my work, it would be great to know how I could improve on seller communication and listing accuracy, in addition to the communications I sent you and the listing provided? Any tips would be gratefully received? I am used to being a 5 star artist across the aboard so do not wish to let my high standards drop in any way. Thank you again for buying my work. Emma

Margaret McCarthy, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

24 Apr 2016

I was quite impressed with this piece of art, and now that I have it I just love it.

Response from Emma Cownie

24 Apr 2016

Hi Margaret, thank you for you review. Delighted to hear you love your new painting. That is music to my ears. For my information, and other artlovers wishing to buy my work, it would be great to know how I could improve on seller communication and listing accuracy, in addition to the communications I sent you and the listing provided? Any tips would be gratefully received? I am used to being a 5 star artist across the aboard so do not wish to let my high standards drop in any way. Thank you again for buying my work. Emma


Janet McIntosh, United States

Review posted 13 Apr 2016

Thank you, Emma, for another beautiful painting and for your helpful and prompt communication!

Response from Emma Cownie

13 Apr 2016

Thank you again Janet for your positive review, glad you are happy with your new painting. Emma

Janet McIntosh, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

13 Apr 2016

Thank you, Emma, for another beautiful painting and for your helpful and prompt communication!

Response from Emma Cownie

13 Apr 2016

Thank you again Janet for your positive review, glad you are happy with your new painting. Emma