Reviews for Emma Cownie
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Mark Bessner, United States
28 Sep 2016
Great experience
Response from Emma Cownie
28 Sep 2016
Hi Mark, and thank you for such a great review. Best wishes, Emma
K F, Singapore
24 Sep 2016
Emma was a pleasure to work with, and the painting arrived promptly and well packaged. The artwork itself is wonderful -- the colors are vibrant and lend their own energy to an otherwise peaceful, bucolic scene: traditional English countryside with a modern twist! Highly recommend this artist.
Response from Emma Cownie
28 Sep 2016
Hi Kelly, I am so delighted to hear your new painting made it to Singapore safe and sound and that you love it. A little bit of the English landscape in the Far East is what Artfinder is all about. I also love your description of my work - that is exactly what I tried to achieve. It is even better when artists know collectors really appreciate their work and cherish them. Thank you Kelly, long may this lovely painting bring you enjoyment! Emma
Gavin Helmer, United Kingdom
11 Sep 2016
Very happy thank you. Really fantastic capture of colours.
Response from Emma Cownie
14 Sep 2016
Hi Gavin and thank you for such a great review. So delighted you love your new painting. Best wishes, Emma
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Francesca Cheryl, United Kingdom
5 Sep 2016
The painting has a patch to the left of the man that isn't visible in the pictures online. It looks like a cover up of a blemish. Picture is lovely but disappointed with the blemish
Response from Emma Cownie
10 Sep 2016
Hi Francesca, I am sorry you are disappointed with your painting. I am very disappointed too. I use the highest quality canvas. I use linen canvas which is more expensive than cotton and higher quality. Linen is a natural textile and its texture is not 100% flat like MDF board. There are variations in the thread and I believe this accounts for the "blemish". I am disappointed you did not comunicate this to me eariler, prior to this review stage. I sent you communication via Artfinder which I see is unread from your side which is perhaps why you only gave me 3 out of 5 for seller communication. I take so much care selling and delivering art to collectors as my previous reviews hopefully show. Indeed you gave me 5 out of 5 for delivery. Hence I am very disappointed that a collector has had an experience they are not entirely happy with. Personally I would have sent the painting back if not happy, within the 14 day limit Artfinder generously allow or at least contacted me regarding this issue so that this could have been resolved rather than via a review. We could even have discussed sending you an alternative "people portrait" instead. Although you are now outside that limit, from date of purchase, I will contact Artfinder to see if they could arrange to send the painting back if you are happy with it and all at my own personal cost. As a dedicated artist I do not like the idea a collector is not completely happy with one of my paintings and love them as I do. My paintings are very personal to me and not a commodity I simply send off. I want collectors to love and enjoy them as I do. I would rather have the painting returned in this scenario. Let me now how you wish to proceed? Best wishes, Emma
Betsy Whitaker, United States
13 Aug 2016
I love this painting. It looks so bright and fresh on the wall.
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Megha Kehar, Australia
28 Jul 2016
The colours are so bold and vibrant. Thanks Emma for sharing your art!
Janet McIntosh, United States
9 Jul 2016
Thank you, Emma, for another fantastic painting. Every time I look at this fellow, I smile. He's so vivid and expressive. Thanks as well for your wonderful communication (as usual). All good wishes, Janet
Response from Emma Cownie
9 Jul 2016
Thank you Janet for another excellent review. It is a delight to sell my work to a collector like you, who loves my work. Best wishes, Emma
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John Stacy, United States
4 Jun 2016
Emma's painting is wonderful. She was very quick to post the work and it arrived on our doorstep within a week. I contacted Emma with questions about the scene and she was very obliging. I hope to purchase works again from her in the future. Now to find the perfect frame. . .
Response from Emma Cownie
4 Jun 2016
Hi John and thank you for such a great review. I am so delighted you love your new painting. That is always music to my ears. Best wishes Emma
An Artfinder user, United Kingdom
27 May 2016
A beautiful painting... I love with every inch of it. Great service and delivery. Only one problem, which painting to buy next?!
Response from Emma Cownie
27 May 2016
Dear Helen, thank you for such a lovely review. I am delighted you love your painting and had such a good experience buying from me. Look forward to hearing your next selection and hoping it is one of mine! Best wishes, Emma
Margaret McCarthy, United States
24 Apr 2016
I was quite impressed with this piece of art, and now that I have it I just love it.
Response from Emma Cownie
24 Apr 2016
Hi Margaret, thank you for you review. Delighted to hear you love your new painting. That is music to my ears. For my information, and other artlovers wishing to buy my work, it would be great to know how I could improve on seller communication and listing accuracy, in addition to the communications I sent you and the listing provided? Any tips would be gratefully received? I am used to being a 5 star artist across the aboard so do not wish to let my high standards drop in any way. Thank you again for buying my work. Emma
