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This is a magical photograph. I fell at first sight! Ben is so talented - taking a beautiful picture is so difficult is requires patience and an eye to see beyond. So happy I have this is it is a treasure.
Ben was also great with communication and packing too.
Thank you Ben!
Allison
Response from Ben Robson Hull
14 Jan 2021
Hi Allison, thank you for taking the time to leave this 5* review! I am very grateful for your appreciation and most of all am delighted that it makes you happy and will trasure the print. Great to speak with you.
Warmest regards,
Ben
Allison Ruggles, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
14 Jan 2021
This is a magical photograph. I fell at first sight! Ben is so talented - taking a beautiful picture is so difficult is requires patience and an eye to see beyond. So happy I have this is it is a treasure.
Ben was also great with communication and packing too.
Thank you Ben!
Allison
Response from Ben Robson Hull
14 Jan 2021
Hi Allison, thank you for taking the time to leave this 5* review! I am very grateful for your appreciation and most of all am delighted that it makes you happy and will trasure the print. Great to speak with you.
Warmest regards,
Ben
David Wainscott, United States
Review posted 11 Jan 2021
Great eye!
Response from Ben Robson Hull
12 Jan 2021
Thank you David for taking the trouble to leave this 5* review! I'm very grateful.
Best regards,
Ben
David Wainscott, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
11 Jan 2021
Great eye!
Response from Ben Robson Hull
12 Jan 2021
Thank you David for taking the trouble to leave this 5* review! I'm very grateful.
Best regards,
Ben
Jackie Fletcher, United Kingdom
Review posted 5 Jan 2021
I am delighted! Excellent service all round and the artwork is beautiful - I will be recommending both the site and the artist! :)
Response from Ben Robson Hull
5 Jan 2021
Hi Jackie,
Thank you for leaving your five star review and I'm delighted that you find the artwork beautiful and the service excellent!
Warmest regards,
Ben
Jackie Fletcher, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
5 Jan 2021
I am delighted! Excellent service all round and the artwork is beautiful - I will be recommending both the site and the artist! :)
Response from Ben Robson Hull
5 Jan 2021
Hi Jackie,
Thank you for leaving your five star review and I'm delighted that you find the artwork beautiful and the service excellent!
Warmest regards,
Ben
Mark Hung, United Kingdom
Review posted 17 Dec 2020
Absolutely stunning piece. Packaged well and speedy delivery. Thanks Ben
Response from Ben Robson Hull
17 Dec 2020
Hi Mark,
Absolutely delighted and thanks for the five star review and feedback which is much appreciated.
Warmest regards,
Ben
Mark Hung, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
17 Dec 2020
Absolutely stunning piece. Packaged well and speedy delivery. Thanks Ben
Response from Ben Robson Hull
17 Dec 2020
Hi Mark,
Absolutely delighted and thanks for the five star review and feedback which is much appreciated.
Warmest regards,
Ben
Bob Bruce, United Kingdom
Review posted 26 Nov 2020
Unfortunately print was damaged when opened at framers. Got into a blame game with artist which tainted an otherwise great photo so that I lost the desire to hang it. Returns process worked OK though.
Response from Ben Robson Hull
26 Nov 2020
Over 2000 prints sold and packaged the same way for 8 years. 6 returned damaged where packaging was in perfect condition. 5 of these 6 by customer employed framers. Framers make their money by framing as many pieces of art in a day as they can. Not all framers take the appropriate care when unpackaging and some do. If an artwork is damaged by the framer should it be addressed or simply returned to the artist who will be out of pocket? Will a face to face interaction with the framer make it more difficult to challenge the framer and easier to return to the artist who will unfairly be out of pocket because that is simply the easiest thing to do? A moral question for us all to ponder. In this case it was suggested the framer should be challenged for their damage but this was not upheld. A replacement print was then offered FOC but this was not responded to. Artfinder graciously accepted the return under the 14 day risk free returns policy. A fair deal for the artist? A fair deal for the framer? A fair deal for the customer? We each make our own decisions...
Bob Bruce, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
26 Nov 2020
Unfortunately print was damaged when opened at framers. Got into a blame game with artist which tainted an otherwise great photo so that I lost the desire to hang it. Returns process worked OK though.
Response from Ben Robson Hull
26 Nov 2020
Over 2000 prints sold and packaged the same way for 8 years. 6 returned damaged where packaging was in perfect condition. 5 of these 6 by customer employed framers. Framers make their money by framing as many pieces of art in a day as they can. Not all framers take the appropriate care when unpackaging and some do. If an artwork is damaged by the framer should it be addressed or simply returned to the artist who will be out of pocket? Will a face to face interaction with the framer make it more difficult to challenge the framer and easier to return to the artist who will unfairly be out of pocket because that is simply the easiest thing to do? A moral question for us all to ponder. In this case it was suggested the framer should be challenged for their damage but this was not upheld. A replacement print was then offered FOC but this was not responded to. Artfinder graciously accepted the return under the 14 day risk free returns policy. A fair deal for the artist? A fair deal for the framer? A fair deal for the customer? We each make our own decisions...
Abigail Herich, United States
Review posted 16 Nov 2020
Photos arrived rather quickly for traveling so far. They were well packaged and beautiful. I highly recommend prints from this photographer.
Response from Ben Robson Hull
16 Nov 2020
Hi Abigail,
Thank you so much for the 5* review and I'm delighted that you found the prints well packaged and beautiful. I hope they brighten up your home and bring you many years of happiness.
Warmest regards,
Ben
Abigail Herich, United States
Overall rating
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Delivery and packaging
Listing accuracy
16 Nov 2020
Photos arrived rather quickly for traveling so far. They were well packaged and beautiful. I highly recommend prints from this photographer.
Response from Ben Robson Hull
16 Nov 2020
Hi Abigail,
Thank you so much for the 5* review and I'm delighted that you found the prints well packaged and beautiful. I hope they brighten up your home and bring you many years of happiness.
Warmest regards,
Ben
Alan Oatey, United Kingdom
Review posted 10 Nov 2020
Dispatched on Monday as promised, received today, Tuesday, before 1pm as promised. Received at 11:30, checked and at my framers by 12:30. Really looking forward to hanging Bollocks on my wall!
Great print, fun subject and vibrant colours, all the better for the happenstance that led to its composition. It's never going to be dull.
Response from Ben Robson Hull
10 Nov 2020
Alan,
Great to see things have moved as planned! Hopefully it will be hanging on your wall by the end of the week! Thanks for choosing my work and for the considered 5* review which I also really appreciate. I hope you enjoy the *ollocks for many years to come :)
Best regards,
Ben
Alan Oatey, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
10 Nov 2020
Dispatched on Monday as promised, received today, Tuesday, before 1pm as promised. Received at 11:30, checked and at my framers by 12:30. Really looking forward to hanging Bollocks on my wall!
Great print, fun subject and vibrant colours, all the better for the happenstance that led to its composition. It's never going to be dull.
Response from Ben Robson Hull
10 Nov 2020
Alan,
Great to see things have moved as planned! Hopefully it will be hanging on your wall by the end of the week! Thanks for choosing my work and for the considered 5* review which I also really appreciate. I hope you enjoy the *ollocks for many years to come :)
Best regards,
Ben
Sam Jordan, United Kingdom
Review posted 7 Nov 2020
Great picture and fast contact from the seller
Response from Ben Robson Hull
7 Nov 2020
Sam, Thanks for the 5* review, really appreciate it!
Best regards,
Ben
Sam Jordan, United Kingdom
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Listing accuracy
7 Nov 2020
Great picture and fast contact from the seller
Response from Ben Robson Hull
7 Nov 2020
Sam, Thanks for the 5* review, really appreciate it!
Best regards,
Ben
ANGELA REYNAR, United States
Review posted 5 Nov 2020
We've bought a number of items from Ben over the last year or so - the quality of the art is fantastic and the care and attention on delivery and packaging is exemplary. We live in the US and the art has arrived from the UK on time and in great shape. Thanks!
Response from Ben Robson Hull
5 Nov 2020
Hi Angela,
Thank you so much for leaving such a considered 5* review. Describing the delivery and packaging really does help too so thanks for that. I really do appreciate it and am delighted that you feel so passionately about my work. Thanks for your continued support, it's always a delight to have you back.
Wishing you all the very best,
Ben.
ANGELA REYNAR, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
5 Nov 2020
We've bought a number of items from Ben over the last year or so - the quality of the art is fantastic and the care and attention on delivery and packaging is exemplary. We live in the US and the art has arrived from the UK on time and in great shape. Thanks!
Response from Ben Robson Hull
5 Nov 2020
Hi Angela,
Thank you so much for leaving such a considered 5* review. Describing the delivery and packaging really does help too so thanks for that. I really do appreciate it and am delighted that you feel so passionately about my work. Thanks for your continued support, it's always a delight to have you back.
Wishing you all the very best,
Ben.
Andrew Farrall, United Kingdom
Review posted 28 Oct 2020
Ben provided very explicit & useful information about delivery of his photos. All have arrived safely & well packaged. I'm delighted with them all & will be off to the framer's this week to get them ready to hang.
Response from Ben Robson Hull
29 Oct 2020
Andrew,
Thank you for the 5* review! I'm very happy that you are delighted with the prints. Thanks for choosing my work.
Kindest regards,
Ben
Andrew Farrall, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
28 Oct 2020
Ben provided very explicit & useful information about delivery of his photos. All have arrived safely & well packaged. I'm delighted with them all & will be off to the framer's this week to get them ready to hang.
Response from Ben Robson Hull
29 Oct 2020
Andrew,
Thank you for the 5* review! I'm very happy that you are delighted with the prints. Thanks for choosing my work.
Kindest regards,
Ben
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