Andrew Matheson RBSA

Presented by:

Creative Coverage

Joined Artfinder: Feb. 2019

Artworks for sale: 5

(11)

United Kingdom

Reviews for Andrew Matheson RBSA

4.8

Overall rating

Based on 11 reviews

Show breakdown

Seller communication

Delivery and packaging

Listing accuracy

Seller communication

Delivery and packaging

Listing accuracy

Alice Broadfield, United Kingdom

Review posted 2 Oct 2017

Painting was inaccurately listed and not well packaged. I returned the painting

Response from Creative Coverage

17 Dec 2018

Sadly, this is simply not the case although we thank the customer for recognising our communication skills. The buyer had a good and long conversation with the artist Helen Tyndale-Biscoe at the time of purchase where Helen took time to answer the buyer's questions. Helen also very kindly included five of her cards for free as a thank you for this purchase. Helen is an extremely experienced professional artist who personally packaged the painting very well using a reputable carrier. Therefore, for these reasons this review is inaccurate and unfair.

Alice Broadfield, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

2 Oct 2017

Painting was inaccurately listed and not well packaged. I returned the painting

Response from Creative Coverage

17 Dec 2018

Sadly, this is simply not the case although we thank the customer for recognising our communication skills. The buyer had a good and long conversation with the artist Helen Tyndale-Biscoe at the time of purchase where Helen took time to answer the buyer's questions. Helen also very kindly included five of her cards for free as a thank you for this purchase. Helen is an extremely experienced professional artist who personally packaged the painting very well using a reputable carrier. Therefore, for these reasons this review is inaccurate and unfair.