Alexandra Tomorskaya/Caramel A

Joined Artfinder: Dec. 2018

Artworks for sale: 95

(6)

Canada

Reviews for Alexandra Tomorskaya/Caramel Art Gallery

5.0

Overall rating

Based on 6 reviews

Show breakdown

Seller communication

Delivery and packaging

Listing accuracy

Yuecai Zhu, Canada

Review posted June 17, 2022

I love the painting. The transaction and delivery is handled professionally.

Response from Alexandra Tomorskaya/Caramel Art Gallery

June 17, 2022

Dear Yuecai, Thank you for the great and sincere review from the bottom of my heart! I am glad you love my painting. It is a pleasure to have you as a customer. I wish you all the best. Thank you for your support. Sincerely yours, Alexandra aka Caramel Art Gallery.

Yuecai Zhu, Canada

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

June 17, 2022

I love the painting. The transaction and delivery is handled professionally.

Response from Alexandra Tomorskaya/Caramel Art Gallery

June 17, 2022

Dear Yuecai, Thank you for the great and sincere review from the bottom of my heart! I am glad you love my painting. It is a pleasure to have you as a customer. I wish you all the best. Thank you for your support. Sincerely yours, Alexandra aka Caramel Art Gallery.


Connor Lewis, United States

Review posted Jan. 1, 2022

The painting was a Christmas gift for my brother, both he and I loved the painting.

Response from Alexandra Tomorskaya/Caramel Art Gallery

Jan. 2, 2022

Dear Connor, Thank you very much for your kind words. It was a pleasure to work on Fish’s portrait. She is a delicate and adorable cat! I wish you all a happy and prosperous New 2022 Year! Thanks again for your support! Best regards, Alexandra.

Connor Lewis, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

Jan. 1, 2022

The painting was a Christmas gift for my brother, both he and I loved the painting.

Response from Alexandra Tomorskaya/Caramel Art Gallery

Jan. 2, 2022

Dear Connor, Thank you very much for your kind words. It was a pleasure to work on Fish’s portrait. She is a delicate and adorable cat! I wish you all a happy and prosperous New 2022 Year! Thanks again for your support! Best regards, Alexandra.


Ramona Lintmaier, Ireland

Review posted Sept. 27, 2021

The painting was well packed, no damages done! Good communication, reliable ! But most of all I love it! ❤️❤️❤️ Highly recommend!

Response from Alexandra Tomorskaya/Caramel Art Gallery

Sept. 27, 2021

Dear Ms. Lintmaier, Thank you for the 5-star review from the bottom of my heart! I am glad you love my painting and complimentary watercolor art. It is a pleasure to have you as a buyer. I wish you all the best. Thank you for your support. Sincerely yours, Alexandra aka Caramel Art Gallery.

Ramona Lintmaier, Ireland

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

Sept. 27, 2021

The painting was well packed, no damages done! Good communication, reliable ! But most of all I love it! ❤️❤️❤️ Highly recommend!

Response from Alexandra Tomorskaya/Caramel Art Gallery

Sept. 27, 2021

Dear Ms. Lintmaier, Thank you for the 5-star review from the bottom of my heart! I am glad you love my painting and complimentary watercolor art. It is a pleasure to have you as a buyer. I wish you all the best. Thank you for your support. Sincerely yours, Alexandra aka Caramel Art Gallery.


Jean Williams, United Kingdom

Review posted Aug. 25, 2021

This is a beautiful painting and sits above a bed, with the bright colours of the painting contrasting with the browns and gold colours of the wallpaper. It is eye-catching and I'm very pleased. Also thank you to the artist for sending me the complimentary paintings on paper, they have both been framed and hung in the hallway. They look beautiful.

Response from Alexandra Tomorskaya/Caramel Art Gallery

Aug. 26, 2021

Dear Jean, Thank you from the bottom of my heart! I am happy that you like my painting 'live'. I hope it will brighten up your home! Thanks again for your support. All the best, Alexandra.

Jean Williams, United Kingdom

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

Aug. 25, 2021

This is a beautiful painting and sits above a bed, with the bright colours of the painting contrasting with the browns and gold colours of the wallpaper. It is eye-catching and I'm very pleased. Also thank you to the artist for sending me the complimentary paintings on paper, they have both been framed and hung in the hallway. They look beautiful.

Response from Alexandra Tomorskaya/Caramel Art Gallery

Aug. 26, 2021

Dear Jean, Thank you from the bottom of my heart! I am happy that you like my painting 'live'. I hope it will brighten up your home! Thanks again for your support. All the best, Alexandra.


Adam Berger, United States

Review posted Aug. 17, 2021

Beautiful painting that captures the essence of the place it depicts. Even more gorgeous when viewing in person. Shipping was quick and packaging was professional. Great experience.

Response from Alexandra Tomorskaya/Caramel Art Gallery

Aug. 17, 2021

Dear Adam, Thank you for the 5-star review. I am glad you like my painting. It is a pleasure to have you as a buyer. I wish you all the best. Thank you for your support. Sincerely yours, Alexandra aka Caramel Art Gallery.

Adam Berger, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

Aug. 17, 2021

Beautiful painting that captures the essence of the place it depicts. Even more gorgeous when viewing in person. Shipping was quick and packaging was professional. Great experience.

Response from Alexandra Tomorskaya/Caramel Art Gallery

Aug. 17, 2021

Dear Adam, Thank you for the 5-star review. I am glad you like my painting. It is a pleasure to have you as a buyer. I wish you all the best. Thank you for your support. Sincerely yours, Alexandra aka Caramel Art Gallery.


Mignonne Anderson, United States

Review posted Nov. 21, 2019

[UPDATED REVIEW] The order has been received. Because the order was late and could not be tracked online, I assumed it was lost. The painting received was lovely and I am so glad it was finally delivered. A positive review would be the proper step for this artist. ___________________________________________________________________________ The painting has never been delivered. November 7th was the predicted delivery date. I tracked the package and found it was in Chicago??? and should have been on its way to Florida. Tracking results from November 20th reported no results. Since I was happy with the painting and looking forward to receiving it, now I am disappointed...... missing money and no painting. Artfinder has been dependable..... I have purchased 3 other paintings recently and am very happy with the service. Please advise ....... Mignonne Anderson 1535 Pine St. Apt.B Tallahassee, FL 32303

Response from Alexandra Tomorskaya/Caramel Art Gallery

Nov. 30, 2019

Update: Both paintings - the original and the replacement were delivered to the customer on November 29, 2019. The delivery was confirmed by USPS. See the links in the bottom of this text. Update: The replacement painting has been sent on November 25, 2019. Hello! I am so sorry that the delivery takes so long. But this is no my fault. I sent the item the same day using First-Class Package International Service, and I paid extra for packing and shipping. I provided you with the tracking number on time. Please refer to the link below. The package left Canada on October 31. I contacted you soon after as I worried about the shipment. It is very sad that you give me 1*, especially for communication. It is not my fault, it is USPS responsibility to deliver the package. I hope you receive the package shortly. Have you checked your local post office? I hope the package is there, just the website takes so long to update. I offer you any watercolor painting of your choice as a replacement. Please make your choice and let me know. I'll arrange the shipping shortly. If the first shipment arrives, you could keep both, no problem. Thank you! Tracking information: https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=LM127313138CA%2C Update: The replacement painting has been sent on November 25, 2019.

Mignonne Anderson, United States

Overall rating

Seller communication

Delivery and packaging

Listing accuracy

Nov. 21, 2019

[UPDATED REVIEW] The order has been received. Because the order was late and could not be tracked online, I assumed it was lost. The painting received was lovely and I am so glad it was finally delivered. A positive review would be the proper step for this artist. ___________________________________________________________________________ The painting has never been delivered. November 7th was the predicted delivery date. I tracked the package and found it was in Chicago??? and should have been on its way to Florida. Tracking results from November 20th reported no results. Since I was happy with the painting and looking forward to receiving it, now I am disappointed...... missing money and no painting. Artfinder has been dependable..... I have purchased 3 other paintings recently and am very happy with the service. Please advise ....... Mignonne Anderson 1535 Pine St. Apt.B Tallahassee, FL 32303

Response from Alexandra Tomorskaya/Caramel Art Gallery

Nov. 30, 2019

Update: Both paintings - the original and the replacement were delivered to the customer on November 29, 2019. The delivery was confirmed by USPS. See the links in the bottom of this text. Update: The replacement painting has been sent on November 25, 2019. Hello! I am so sorry that the delivery takes so long. But this is no my fault. I sent the item the same day using First-Class Package International Service, and I paid extra for packing and shipping. I provided you with the tracking number on time. Please refer to the link below. The package left Canada on October 31. I contacted you soon after as I worried about the shipment. It is very sad that you give me 1*, especially for communication. It is not my fault, it is USPS responsibility to deliver the package. I hope you receive the package shortly. Have you checked your local post office? I hope the package is there, just the website takes so long to update. I offer you any watercolor painting of your choice as a replacement. Please make your choice and let me know. I'll arrange the shipping shortly. If the first shipment arrives, you could keep both, no problem. Thank you! Tracking information: https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=LM127313138CA%2C Update: The replacement painting has been sent on November 25, 2019.