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The painting is perfect, and the packaging was the best I've ever seen, thus an overall 5 star rating.
However, a few issues arose on the delivery end that the seller and Artfinder can improve on. Although it may be small print writing somewhere on the purchase order, I was not aware that UPS would send me 2 separate notices to get information from me so that the package could clear customs. In addition, I had to pay a $50 import fee before UPS would ship. The total time it took to receive the package from purchase was approximately 3 weeks, with UPS notifying me every day that delivery was expected the next day.. Not good.
I'm obviously not blaming the seller for this delivery experience, but I do expect the seller and Artfinder to clearly IN BOLD let me know what the process could be and frankly, in my opinion, should pay any import fee through a prepay process (if possible) or refund the buyer after delivery. I know now to take a more buyer beware approach before buying overseas.
Response from Johnny Popkess
21 Oct 2025
Thank you Jeff, I am delighted that you like the painting and the way that it was packaged. I also take seriously your comments regarding the problems surrounding its delivery. Once again, thank you for choosing one of my paintings, I hope it brings you joy.
Best wishes
Johnny
Jeff Wilson, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
20 Oct 2025
The painting is perfect, and the packaging was the best I've ever seen, thus an overall 5 star rating.
However, a few issues arose on the delivery end that the seller and Artfinder can improve on. Although it may be small print writing somewhere on the purchase order, I was not aware that UPS would send me 2 separate notices to get information from me so that the package could clear customs. In addition, I had to pay a $50 import fee before UPS would ship. The total time it took to receive the package from purchase was approximately 3 weeks, with UPS notifying me every day that delivery was expected the next day.. Not good.
I'm obviously not blaming the seller for this delivery experience, but I do expect the seller and Artfinder to clearly IN BOLD let me know what the process could be and frankly, in my opinion, should pay any import fee through a prepay process (if possible) or refund the buyer after delivery. I know now to take a more buyer beware approach before buying overseas.
Response from Johnny Popkess
21 Oct 2025
Thank you Jeff, I am delighted that you like the painting and the way that it was packaged. I also take seriously your comments regarding the problems surrounding its delivery. Once again, thank you for choosing one of my paintings, I hope it brings you joy.
Best wishes
Johnny
Trent Ward, United States
Review posted 10 Jul 2025
Wonderful piece
Trent Ward, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
10 Jul 2025
Wonderful piece
Eric Czerlonka, United States
Review posted 10 Feb 2023
so proud to have this in my collection. It's beautifully done.
Eric Czerlonka, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
10 Feb 2023
so proud to have this in my collection. It's beautifully done.
Yann RICHARD, France
Review posted 7 Jul 2022
tres belles oeuvre, tres bien emballée sur une toile de qualité
Yann RICHARD, France
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
7 Jul 2022
tres belles oeuvre, tres bien emballée sur une toile de qualité
Yann RICHARD, France
Review posted 16 Jun 2022
hello , i am fun in love , i really appreciate "the comic of the situation" a beautiful girl lost in roller on the highway 6 , color and details are perfect and your art is different from other (the perpective of view as if i take a picture of this girl) not easy to explain my feeling when i see your art, it is a fun and beautiful one ,thank you very much
Yann RICHARD, France
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
16 Jun 2022
hello , i am fun in love , i really appreciate "the comic of the situation" a beautiful girl lost in roller on the highway 6 , color and details are perfect and your art is different from other (the perpective of view as if i take a picture of this girl) not easy to explain my feeling when i see your art, it is a fun and beautiful one ,thank you very much
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