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Shop original art from independent artists around the world with free 14-day returns
She followed up on the order to be sure I received it. The painting is better than I envisioned. Svetlana is very talented.
Response from Lana Frey
4 Sep 2017
Thank you for this excellent review!
An Artfinder user, United States
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Seller communication
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Listing accuracy
4 Sep 2017
She followed up on the order to be sure I received it. The painting is better than I envisioned. Svetlana is very talented.
Response from Lana Frey
4 Sep 2017
Thank you for this excellent review!
Gail Hunwick, United Kingdom
Review posted 13 Feb 2017
Svetlana was very good when she thought my delivery was delayed. Good to communicate with and everything arrived well packed.
Response from Lana Frey
14 Feb 2017
Thank you, Gail, for this review and appreciation of my art. :)
Gail Hunwick, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
13 Feb 2017
Svetlana was very good when she thought my delivery was delayed. Good to communicate with and everything arrived well packed.
Response from Lana Frey
14 Feb 2017
Thank you, Gail, for this review and appreciation of my art. :)
Tony Hill, United Kingdom
Review posted 13 Jan 2017
beautiful painting and a truly fantastic buying experience
Thank you
Response from Lana Frey
13 Jan 2017
You're most welcome, Tony! Wishing you all the best for the new year!
Tony Hill, United Kingdom
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Listing accuracy
13 Jan 2017
beautiful painting and a truly fantastic buying experience
Thank you
Response from Lana Frey
13 Jan 2017
You're most welcome, Tony! Wishing you all the best for the new year!
David Yamin-Joseph, United Kingdom
Review posted 9 Jan 2017
Great artist - work always even better than expected. excellent packing and follow up. Extremely satisfied.
Response from Lana Frey
9 Jan 2017
Thank you, David. Hope to hear from you again soon. :)
David Yamin-Joseph, United Kingdom
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Listing accuracy
9 Jan 2017
Great artist - work always even better than expected. excellent packing and follow up. Extremely satisfied.
Response from Lana Frey
9 Jan 2017
Thank you, David. Hope to hear from you again soon. :)
David Yamin-Joseph, United Kingdom
Review posted 22 Dec 2016
Very pleased
David Yamin-Joseph, United Kingdom
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22 Dec 2016
Very pleased
Karin Sky Olsson, Sweden
Review posted 14 Dec 2016
Absolutely stunning oil painting! Very nice seller with fast shipping and communication. The packaging was better than perfect! My highest recommendations. Thank you!
Response from Lana Frey
14 Dec 2016
Thank you, Karin, for such wonderful review.
I hope my emotions in color will light up your house for a long years to come :)
Karin Sky Olsson, Sweden
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Listing accuracy
14 Dec 2016
Absolutely stunning oil painting! Very nice seller with fast shipping and communication. The packaging was better than perfect! My highest recommendations. Thank you!
Response from Lana Frey
14 Dec 2016
Thank you, Karin, for such wonderful review.
I hope my emotions in color will light up your house for a long years to come :)
james carey, United Kingdom
Review posted 4 Nov 2016
wonderful art, superbly packaged and excellent communication. I could not ask for more.
Response from Lana Frey
4 Nov 2016
Thank you, James, for such a wonderfull review. :)
james carey, United Kingdom
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Listing accuracy
4 Nov 2016
wonderful art, superbly packaged and excellent communication. I could not ask for more.
Response from Lana Frey
4 Nov 2016
Thank you, James, for such a wonderfull review. :)
james carey, United Kingdom
Review posted 20 Sep 2016
lovely art, very robustly packaged with extreme care including a bespoke wooden external frame structure for absolute protection in transit. quick and responsive and very pleasant to do business with. James
Response from Lana Frey
20 Sep 2016
Thank you, James. I hope my emotions in color will color your house for a long years to come :)
james carey, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
20 Sep 2016
lovely art, very robustly packaged with extreme care including a bespoke wooden external frame structure for absolute protection in transit. quick and responsive and very pleasant to do business with. James
Response from Lana Frey
20 Sep 2016
Thank you, James. I hope my emotions in color will color your house for a long years to come :)
Julia Smith, United Kingdom
Review posted 19 Sep 2016
I love the painting very much.
Unfortunately it arrived a little bit damaged. The artist mounted the picture in a card frame but it didn't have any backing. A Jiffy bag was used for postage but the frame mount and picture arrived creased. This is a shame. I think a stiff piece of cardboard in the package might have protected the painting better.
The correspondence with the artist was very clear and the proverb was included as requested. my only reservation is with the postage not the quality of the work which is lovely.
Response from Lana Frey
19 Sep 2016
I'm very upset with delivery disaster you've described and very sorry about it. I wrote "do not bend" on that envelope on both languages, but obviously it was not enough. I was thinking about protecting it more but was ensured by post office stuff it's not necessary.
Can you please send me a photo of damaged artwork so I can deal with them?
I can make another painting of this subject (not 100% same, it's impossible, but quite alike) and send it for free, or fully refund you, if you like.
Julia Smith, United Kingdom
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
19 Sep 2016
I love the painting very much.
Unfortunately it arrived a little bit damaged. The artist mounted the picture in a card frame but it didn't have any backing. A Jiffy bag was used for postage but the frame mount and picture arrived creased. This is a shame. I think a stiff piece of cardboard in the package might have protected the painting better.
The correspondence with the artist was very clear and the proverb was included as requested. my only reservation is with the postage not the quality of the work which is lovely.
Response from Lana Frey
19 Sep 2016
I'm very upset with delivery disaster you've described and very sorry about it. I wrote "do not bend" on that envelope on both languages, but obviously it was not enough. I was thinking about protecting it more but was ensured by post office stuff it's not necessary.
Can you please send me a photo of damaged artwork so I can deal with them?
I can make another painting of this subject (not 100% same, it's impossible, but quite alike) and send it for free, or fully refund you, if you like.
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