Summary for Sanela Edwards
Delivery and packaging
I was pleased overall with the service Sanela provided from a message of confirmation of despatch, to receipt of the work. Other artworks that I have ordered from other websites have however been despatched flat, in a reinforced envelope to prevent curling, as is not the case with a tube. Of course on the downside, the envelope could be bent! I sent Sanela a question which to date has not been answered, so, I have re-sent it. My artwork was delivered in perfect condition, but as I pointed out earlier, was in a curved condition. Three hours under a pile of books soon straightened it out however! The picture of the artwork in the listing was a true representation of the piece. My only problem was that the listing quoted the piece as ' Untitled (2014)' but the signature at the bottom of the artwork is apparently dated '01. This was the context of my message to her.
Derek Maddock, (17/08/16).
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