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There was a delay in the delivery, due to Royal Mail and Christmas time.
Response from Carole Jones
Dec. 18, 2018
Thanks for taking the time to leave a review and I am pleased that you were happy with my communication and the accuracy of the art work description. I am so sorry that the painting took almost 3 weeks to be delivered, as it is normally 3-5 days from the UK to Europe. I have always found Royal Mail to be one of the most reliable services, and this is the first time a parcel has not been delivered on time, however I recognise that on this occassion the service was very disappointing and so I have been in contact with Royal Mail about this issue.
Best Wishes
Carole
ingrid jaape, Netherlands
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
Dec. 18, 2018
There was a delay in the delivery, due to Royal Mail and Christmas time.
Response from Carole Jones
Dec. 18, 2018
Thanks for taking the time to leave a review and I am pleased that you were happy with my communication and the accuracy of the art work description. I am so sorry that the painting took almost 3 weeks to be delivered, as it is normally 3-5 days from the UK to Europe. I have always found Royal Mail to be one of the most reliable services, and this is the first time a parcel has not been delivered on time, however I recognise that on this occassion the service was very disappointing and so I have been in contact with Royal Mail about this issue.
Best Wishes
Carole
Allyn Thomas, United Kingdom
Review posted Dec. 2, 2018
The picture was exactly as described and arrived very quickly, well wrapped and in perfect condition. Very good service.
Response from Carole Jones
Dec. 2, 2018
Your review is very much appreciated. Thanks so much for taking the time to write one.
Regards
Carole
Allyn Thomas, United Kingdom
Overall rating
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Listing accuracy
Dec. 2, 2018
The picture was exactly as described and arrived very quickly, well wrapped and in perfect condition. Very good service.
Response from Carole Jones
Dec. 2, 2018
Your review is very much appreciated. Thanks so much for taking the time to write one.
Regards
Carole
Kieran Sherry, United Kingdom
Review posted Nov. 7, 2018
This was a present for my wife thank you very much she loved it,
Response from Carole Jones
Nov. 7, 2018
Thanks for the review Kieran. So pleased your wife loved the sculpture.
Carole
Kieran Sherry, United Kingdom
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Nov. 7, 2018
This was a present for my wife thank you very much she loved it,
Response from Carole Jones
Nov. 7, 2018
Thanks for the review Kieran. So pleased your wife loved the sculpture.
Carole
Simon Webster, United Kingdom
Review posted Aug. 24, 2018
Excellent product and service.
Response from Carole Jones
Aug. 24, 2018
Thanks for leaving a review Simon. It's much appreciated.
Carole
Simon Webster, United Kingdom
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Aug. 24, 2018
Excellent product and service.
Response from Carole Jones
Aug. 24, 2018
Thanks for leaving a review Simon. It's much appreciated.
Carole
Helen Gaines, United States
Review posted Aug. 14, 2018
Lovely as always.!!!!!
Response from Carole Jones
Aug. 14, 2018
Thank you Helen. Good to know you were pleased with it.
Best Wishes
Carole
Helen Gaines, United States
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Listing accuracy
Aug. 14, 2018
Lovely as always.!!!!!
Response from Carole Jones
Aug. 14, 2018
Thank you Helen. Good to know you were pleased with it.
Best Wishes
Carole
Elizabeth Pettit, United Kingdom
Review posted July 10, 2018
A stunning linocut - absolutely beautiful. Both in composition and colour. I am delighted. It turned up quickly and incredibly well-packed. I would not hesitate to buy from this artist again. Lovely.
Response from Carole Jones
July 10, 2018
Thank you Elizabeth. That's a lovely review and very much appreciated.
Best Wishes Carole
Elizabeth Pettit, United Kingdom
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Delivery and packaging
Listing accuracy
July 10, 2018
A stunning linocut - absolutely beautiful. Both in composition and colour. I am delighted. It turned up quickly and incredibly well-packed. I would not hesitate to buy from this artist again. Lovely.
Response from Carole Jones
July 10, 2018
Thank you Elizabeth. That's a lovely review and very much appreciated.
Best Wishes Carole
deborah albert, United Kingdom
Review posted June 23, 2018
This is my second rabbit purchased from Carole and I am very pleased with my purchases. This piece arrived well protected and well packaged and now has pride of place on my fireplace. Thank you
Response from Carole Jones
June 23, 2018
Thanks Deborah. A fireplace is the perfect place for this hare and I'm pleased you are happy with your sculptures.
Carole
deborah albert, United Kingdom
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Listing accuracy
June 23, 2018
This is my second rabbit purchased from Carole and I am very pleased with my purchases. This piece arrived well protected and well packaged and now has pride of place on my fireplace. Thank you
Response from Carole Jones
June 23, 2018
Thanks Deborah. A fireplace is the perfect place for this hare and I'm pleased you are happy with your sculptures.
Carole
Helen Gaines, United States
Review posted June 23, 2018
Lovely hare!!!!!
Response from Carole Jones
June 23, 2018
Thank you Helen. Glad you pleased with the hare.
Carole
Helen Gaines, United States
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Delivery and packaging
Listing accuracy
June 23, 2018
Lovely hare!!!!!
Response from Carole Jones
June 23, 2018
Thank you Helen. Glad you pleased with the hare.
Carole
jennifer bird, United Kingdom
Review posted April 12, 2018
So pleased , the colours are beautiful , the shapes flow and look perfect couldn't be happier
They arrived safely and with certificates of Authenticity which i wasn't expecting
Thank you so much
Response from Carole Jones
April 12, 2018
Thank you so much for the review Jennifer. Always good to hear that customers are happy with the art work they received.
Best Wishes Carole
jennifer bird, United Kingdom
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Listing accuracy
April 12, 2018
So pleased , the colours are beautiful , the shapes flow and look perfect couldn't be happier
They arrived safely and with certificates of Authenticity which i wasn't expecting
Thank you so much
Response from Carole Jones
April 12, 2018
Thank you so much for the review Jennifer. Always good to hear that customers are happy with the art work they received.
Best Wishes Carole
Helen Gaines, United States
Review posted April 2, 2018
To a lovely happy woman w lovely art!
Response from Carole Jones
April 3, 2018
Thanks for once again taking the time to leave a review Helen. Good to know you are happy with the art work.
Carole
Helen Gaines, United States
Overall rating
Seller communication
Delivery and packaging
Listing accuracy
April 2, 2018
To a lovely happy woman w lovely art!
Response from Carole Jones
April 3, 2018
Thanks for once again taking the time to leave a review Helen. Good to know you are happy with the art work.
Carole
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